Outreach Coordinator

Infinity Advanced Solutions is an SBA certified, Woman-owned, Small Business providing support to federal and private customers within the intelligence and defense industries. Infinity Advanced Solutions is committed to keeping up with the fast-paced, ever-evolving industry by staying competitive while concentrating on the needs of our customers.

We are looking for an Outreach Coordinator who will be responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings. In this role, you will also coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities. Come join a fast growing company, Infinity Advanced Solutions!

Required Skills and Knowledge:

• Provide customer support, including coordinating and orchestrating customer relations, program meetings
• Design and implement strategy and communications campaigns to engage all levels of stakeholders
• Create marketing and educational materials to support the strategy and communications efforts
• Oversee community engagement to maximize engagement advocacy
• Effectively translate data findings into insights that can be easily understood by stakeholders 

Education and Certifications

• Three (3) years experience in Computer Science, Computer Engineering, or a related discipline.
• One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation.
• One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs.
• Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required.
• Associate’s degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate’s degree.

Benefits:

• Health Insurance – Three-tiered Health Plan, 75% employer paid
• Health Savings Account (HSA) – Company-paid portion contribution
• Flexible Spending Accounts (FSA) – Annual pretax salary deferrals
• Dependent Care Flexible Spending Account (DCAP) – Annual pretax salary deferrals
• Retirement (401K) – 12% employer contribution, vested immediately
• Paid Time Off (PTO) – Approximately four weeks PTO
• 11 Paid Holidays
• Maternity – Six weeks off
• Paternity/Adoption Leave – Two weeks off
• Short-Term Disability (STD) – Company paid, effective immediately
• Long-Term Disability (LTD) – Company paid, effective immediately
• Life/AD&D Insurance (LI/AD&D) – Company paid, effective immediately
• Education and Training – $5000 annual coverage relevant for professional development
• Company Logo Apparel -- $150 company-paid
• Fitness Benefit -- $350.00 annual fitness program reimbursement

Pay Range is determined by various factors such as education, knowledge, skills, competencies, and experience, as well as contract-specific requirements; negotiable based on elected total compensation packages which include but not limited to paid time off, healthcare elections, and retirement. The projected compensation range for this position is $100,000.00 to $115,000.00

Infinity Advanced Solutions provides wage ranges in accordance with State Pay Transparency Laws to support Title VII Equal Pay initiatives. These pay ranges are subject to change at any time, and pay will be commensurate with experience and/or other factors allowable by law.

Infinity Advanced Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.