Systems Administrator

PLEX Solutions, LLC leads the industry in advanced, tailored cybersecurity solutions, software development and technology engineering for commercial and government clients. We blend cutting-edge technologies, tactics and procedures with deep mission experience and customize solutions to fit your organization. Our bleeding edge cybersecurity and technology experts are the most talented in their field. We are driven professionals with a passion for the work and an authenticity that is recognized in our industry.

PLEX is seeking a Systems Administrator to support cutting edge work in the Annapolis Junction, MD area. PLEX is a proud EOE Employer, including disability / vets.

Required Skills

• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs / loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Qualifications

Benefits Include :

Salary at Plex Solutions LLC is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000.00 to $240,000.00 (annualized USD) .

Pay Transparency Statement English (Formatted)

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Pre-Employment Reasonable Accommodation(s)

PLEX Solutions, LLC is committed to bringing in a diverse group of individuals to build and grow our team. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us for assistance using the CONTACT US link below to call or email for assistance.

PLEX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary : $80,000 - $240,000