What are the responsibilities and job description for the VP-Regional Ops GRS position at Powerback Rehabilitation?
POSITION SUMMARY: The Regional Vice President is responsible for efficient and profitable management of Powerback Rehab Services operations. This position is also responsible for marketing Rehabilitation Services in the region. The Regional Vice President monitors the standards of clinical services being delivered and maintained in all programs. The scope of responsibility of the Regional Vice President is greater than that of the Clinical Operations Area Director, both in size and responsibility.
RESPONSIBILITIES/ACCOUNTABILITIES:
1. Oversees management of all area operations.
2. Reviews monthly department and individual therapist outcomes and supports the Clinical Operations Area Director in identifying strategies to improve outcomes as needed.
3. Assists Clinical Operations Area Director in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
4. Takes responsibility for the development and support of all staff in their Region to include rounding, second- tier rounding, coaching and mentoring.
5. Monitors the standard of clinical services being delivered and maintained in all sites and insures an ethical and compliant product is being delivered.
6. Reviews strategic plans with managers to achieve the goals of Powerback Rehab Services, and ensures that policies and procedures of the company are consistently followed.
7. Conducts Director of Rehab meetings on a regular basis to communicate, develop and remove barriers to patient care and increase customer satisfaction.
8. Assumes responsibility for marketing the services of Powerback Rehab Services within the assigned area.
9. Accepts responsibility for meeting budgetary goals for the assigned area.
10. Works with VPCS to strategically identify and meet clinical education needs, assure adherence to compliance, develop strategic programming for their Region.
11. Assures compliance (CI - Quality) in their Area.
12. Assumes responsibility for financial P-L for the assigned area.
13. Conducts marketing activity in order to generate new business.
14. Assumes responsibility for revenue generation and expense control.
15. Assumes responsibility for and participates in Regional corporate integrity investigations and quality audits in conjunction with the compliance department and other departments as necessary.
16. Develops and maintains relationships with customers and payers.
17. Ensures appropriate levels of staff to meet patient and customer needs. Ensures that customer expectations are being met and monitors satisfaction levels; works with Clinical Operations Area Director to create monthly reports for customers and schedules quarterly in-person meetings.
18. Approves staffing levels and the use of purchased services.
19. Assures new contracts are initiated according to GRS standards.
20. Participates in senior management meetings.
21. Provides orientation, coaching and mentoring to new Clinical Operations Area Directors.
22. Ensures and participates in orientation to new Directors of Rehab.
23. Oversees regional functions (ex., recruitment) at request of the Divisional Vice President.
24. Ensures that there is a quality orientation process for new rehab staff.
25. Provides oversight of the operations of student placements.
26. Assumes responsibility as Account Manager for assigned contracts and chains.
27. Upholds the GRS Promises:
be ethical
I will lead by example by always acting with integrity and honesty. I will expect the same of my staff and team members. I will ensure my actions comply with the standards set forth by our Policies and Procedures Manuals and the Employee Handbook.
be respectful
I will treat others in the way I would like to be treated. I will appreciate and respect others' beliefs, and I will cherish our diversity.
be accountable
I will take responsibility for myself in my actions and my quality of work. I will hold others to those same standards.
be actively engaged
I will make a conscious effort to be a leader in our community. I will actively check email and will check RehabCentral regularly to keep up-to-date on important information, and I will encourage my staff to do the same. I will be aware of and utilize the numerous resources available to me as a manager and an employee.
take pride in my work - my company
I will be proud of the work I have done each and every day. I will always represent my company in a positive, professional manner both inside and outside of work.
embrace change
I understand that change is a necessary part of life. I will approach change with a positive attitude and a determination to succeed, and my actions will serve as an example for my staff. I will attentively guide my staff through changes and support them in overcoming obstacles.
communicate compassionately
I will communicate in an appropriate, professional and timely manner, and I will provide explanations along with my instructions. I will promote open, two-way communication between employees at all levels. I will strive to be an active listener by making an effort to hear not just the words another person is saying but, more importantly, understand the total message being conveyed.
be supportive - approachable
I will offer encouragement and support for my staff and will be constructive when giving feedback. I will view mistakes as opportunities to teach, not to criticize. I will regularly round with my staff on a one-on-one basis to discuss what is going well and what is not, and I will attentively respond to concerns.
facilitate growth
I will encourage growth for my staff, my company and myself. I will help my staff work toward their professional goals by showing them the abundant resources our company has to offer. I, too, will work to further develop myself as a leader and a professional. I understand that by fostering an environment where employees can grow, I will be developing the future leaders of the organization who will be vital to the successful growth of the company as a whole.
celebrate
I will contribute to a positive work environment where my team members and I enjoy coming to work and celebrating each other's successes.
28. Performs other related duties as required.
VPRG
Requirements: SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: The Regional Vice President must have a minimum of a bachelor's degree in a rehabilitation discipline or related field, along with a minimum of five years experience in rehabilitation, two of which have been in management and administrative.
Compensation: Based on experience
RESPONSIBILITIES/ACCOUNTABILITIES:
1. Oversees management of all area operations.
2. Reviews monthly department and individual therapist outcomes and supports the Clinical Operations Area Director in identifying strategies to improve outcomes as needed.
3. Assists Clinical Operations Area Director in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
4. Takes responsibility for the development and support of all staff in their Region to include rounding, second- tier rounding, coaching and mentoring.
5. Monitors the standard of clinical services being delivered and maintained in all sites and insures an ethical and compliant product is being delivered.
6. Reviews strategic plans with managers to achieve the goals of Powerback Rehab Services, and ensures that policies and procedures of the company are consistently followed.
7. Conducts Director of Rehab meetings on a regular basis to communicate, develop and remove barriers to patient care and increase customer satisfaction.
8. Assumes responsibility for marketing the services of Powerback Rehab Services within the assigned area.
9. Accepts responsibility for meeting budgetary goals for the assigned area.
10. Works with VPCS to strategically identify and meet clinical education needs, assure adherence to compliance, develop strategic programming for their Region.
11. Assures compliance (CI - Quality) in their Area.
12. Assumes responsibility for financial P-L for the assigned area.
13. Conducts marketing activity in order to generate new business.
14. Assumes responsibility for revenue generation and expense control.
15. Assumes responsibility for and participates in Regional corporate integrity investigations and quality audits in conjunction with the compliance department and other departments as necessary.
16. Develops and maintains relationships with customers and payers.
17. Ensures appropriate levels of staff to meet patient and customer needs. Ensures that customer expectations are being met and monitors satisfaction levels; works with Clinical Operations Area Director to create monthly reports for customers and schedules quarterly in-person meetings.
18. Approves staffing levels and the use of purchased services.
19. Assures new contracts are initiated according to GRS standards.
20. Participates in senior management meetings.
21. Provides orientation, coaching and mentoring to new Clinical Operations Area Directors.
22. Ensures and participates in orientation to new Directors of Rehab.
23. Oversees regional functions (ex., recruitment) at request of the Divisional Vice President.
24. Ensures that there is a quality orientation process for new rehab staff.
25. Provides oversight of the operations of student placements.
26. Assumes responsibility as Account Manager for assigned contracts and chains.
27. Upholds the GRS Promises:
be ethical
I will lead by example by always acting with integrity and honesty. I will expect the same of my staff and team members. I will ensure my actions comply with the standards set forth by our Policies and Procedures Manuals and the Employee Handbook.
be respectful
I will treat others in the way I would like to be treated. I will appreciate and respect others' beliefs, and I will cherish our diversity.
be accountable
I will take responsibility for myself in my actions and my quality of work. I will hold others to those same standards.
be actively engaged
I will make a conscious effort to be a leader in our community. I will actively check email and will check RehabCentral regularly to keep up-to-date on important information, and I will encourage my staff to do the same. I will be aware of and utilize the numerous resources available to me as a manager and an employee.
take pride in my work - my company
I will be proud of the work I have done each and every day. I will always represent my company in a positive, professional manner both inside and outside of work.
embrace change
I understand that change is a necessary part of life. I will approach change with a positive attitude and a determination to succeed, and my actions will serve as an example for my staff. I will attentively guide my staff through changes and support them in overcoming obstacles.
communicate compassionately
I will communicate in an appropriate, professional and timely manner, and I will provide explanations along with my instructions. I will promote open, two-way communication between employees at all levels. I will strive to be an active listener by making an effort to hear not just the words another person is saying but, more importantly, understand the total message being conveyed.
be supportive - approachable
I will offer encouragement and support for my staff and will be constructive when giving feedback. I will view mistakes as opportunities to teach, not to criticize. I will regularly round with my staff on a one-on-one basis to discuss what is going well and what is not, and I will attentively respond to concerns.
facilitate growth
I will encourage growth for my staff, my company and myself. I will help my staff work toward their professional goals by showing them the abundant resources our company has to offer. I, too, will work to further develop myself as a leader and a professional. I understand that by fostering an environment where employees can grow, I will be developing the future leaders of the organization who will be vital to the successful growth of the company as a whole.
celebrate
I will contribute to a positive work environment where my team members and I enjoy coming to work and celebrating each other's successes.
28. Performs other related duties as required.
VPRG
Requirements: SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: The Regional Vice President must have a minimum of a bachelor's degree in a rehabilitation discipline or related field, along with a minimum of five years experience in rehabilitation, two of which have been in management and administrative.
Compensation: Based on experience
