What are the responsibilities and job description for the Customer Service Representative position at Powerhouse Gym Kalamazoo?
**Preferably have interest in Health and Fitness**
The Customer Services Representative delivers the highest quality customer service by listening and responding to all members. The position assists members with account maintenance and articulates an extensive knowledge of our products and services. The position holder must anticipate member needs and interests and recommends programs, products and services appropriately.
Job Duties and Responsibilities
Greets and services members at the Center in a friendly and professional manner while developing positive relationships, responding to member needs, and products and services appropriately.
Processes member paperwork, enters sales transactions at POS, including program, service and product payments and monthly dues. Contacts members via phone, email and in-club conversations, building relationships and engaging members within their areas of interest
Assist in daily cleaning duties to maintain a safe, and healthy facility for all
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14