What are the responsibilities and job description for the Member Service Representative/Sales position at Powerhouse Gym Monroe?
Member Services Representative
Looking for fitness enthusiasts who have a passion for motivating others to realize a healthier and fitter lifestyle. If you are a good communicator, enjoy working with others, and looking for opportunity to grow in the health and fitness industry, you should apply now. Service, marketing, and selling skills will be utilized daily as an aspect of this position which combines front desk & sales. This position is responsible for providing excellent customer service to all our members, guest, and program participants.
Essential Functions:
*Provide excellent customer service at all times while serving our members.
*Assist members with membership and program registration. Put member information in the system accurately.
*Handle payments efficiently and balance close out at the end of the shift.
* Assist membership director and the membership coordinator with implementation of member retention initiatives.
* Learn and perform essential functions of our shake bar and provide members with friendly assistance.
*Monitor member and guest check-ins and make members aware of balances.
*Assist in back office duties such as filing and maintain member records.
*Carry out all duties as assigned by management.
* Must be able to work nights and weekends.
Skills and Requirements:
Must be 18 years of age or older with a high school diploma or GED 2 years of customer service experience preferred.
Must have positive character values and be willing to learn and grow.
Must have critical thinking and problem solving abilities.
Must be able to conduct one’s self professionally.
Must be able to lift 50lbs.
Knowledge of micro soft, excel, cash receipts.
Full time and part time positions available.
Job Type: Part-time
Pay: From $14.20 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14