What are the responsibilities and job description for the Manager of Revenue Cycle Management position at POWERHOUSE RETAIL SERVICES LLC?
SUPERCHARGE your career here at Powerhouse!
Why Powerhouse:
- Comprehensive benefits plan with multiple plan options for medical and dental.
- Vision, HSA, Voluntary Life, FSA, Dependent Care and additional voluntary benefits
- Company paid long term disability and life insurance.
- 11 Paid company holidays.
- Paid Time Off
- 401(k) plan
What YOU will do:
The Manager of Revenue Cycle Management is responsible for overseeing and optimizing the entire invoice process, ensuring accurate, timely, and compliant invoices for all services provided by Powerhouse EXT. This role involves direct management of the Invoicing Coordinators and dotted line supervisory responsibilities for pre-invoicing functions of the Planned Maintenance team. The Director will work cross-functionally with teams to improve billing practices, resolve disputes, and streamline the revenue cycle to maximize cash flow and operational efficiency.
- Oversee all aspects of the processes from pre-invoicing preparation to final invoicing, ensuring accuracy, consistency, and compliance with company standards and customer agreements.
- Directly manage and mentor a team of Invoicing Coordinators, who provide support and guidance to ensure timely and accurate billing.
- Collaborate with the Planned Maintenance leadership team to ensure that Facilities Coordinators and Account Managers produce all data needed for accurate, complete, and timely invoicing.
- Analyze billing data and identify trends or issues that may affect invoicing accuracy, leading efforts to implement corrective actions.
- Ensure that all invoices are processed in compliance with company policies, customer contracts, and regulatory requirements.
- Foster strong relationships with other departments (Sales, Planned Maintenance, OOS Execution, and Finance) to improve the overall efficiency of the revenue cycle.
- Review the new business set-up for accuracy and support AR collections when needed.
- Lead cross-departmental initiatives aimed to improve invoicing processes, increasing efficiency, reducing billing errors, and billing disputes.
- Continuously evaluate and improve invoicing processes and systems, identifying opportunities for automation, reduction of manual effort, and elimination of bottlenecks.
- Implement strategies to minimize billing disputes and ensure swift resolution of any issues that arise.
- Provide training and ongoing development opportunities for Invoicing Coordinators and cross-functional team members to enhance their skills and ensure the team remains current with company standards.
- Lead regular team meetings to discuss challenges, best practices, and to align goals.
- Monitor key performance indicators (KPIs) related to billing accuracy, timeliness, and overall revenue cycle efficiency, providing regular reporting to leadership.
What YOU bring:
- Bachelor’s degree from a four-year college or university preferred or equivalent experience/training. 1 years’ experience in the area of AR / AP support.
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Technical Skills:
Proficient in Microsoft Office Applications and applicable software systems. Experience managing third-party systems.
Equal Opportunity Employer/Disability/Veterans
