What are the responsibilities and job description for the Telecommunications Coordinator position at Powers Health?
Powers Health is hiring a Telecommunications Coordinator!
Full-time, Hybrid
Job Description :
The Telecommunications Coordinator assists in the ongoing installation, maintenance and programming the Avaya PBX system / station basic configurations in Communications Manager, Ascom Phone System, System Manager and Aura Messaging Manager. Programs phone sets (digital, IP and analog), moves, additions, changes (MACs), programs digital, IP & analog station system configuration, changes, additions or deletions, adds or removes telephones, program requested feature changes, provides voicemail support, programs mailbox configurations, completes password resets, programs feature changes, adds or deletes user mailboxes, adds or deletes distribution lists, provides break / fix services on telephones, replaces telephones, troubleshoots and resolves phone- / data-cabling issues, knowledge of station cabling and jacks, assist in identification and resolution of other vendor line / circuit problems, reaching a solution, troubleshoots issues related to lines / trunks, coordinates and acts as focal point for problem resolution involving service provider.
Provides technical assistance and guidance to Avaya telephone system users; assist in the performance of the more complex and / or extensive duties.
- Installs, repairs, programs and maintains patient and office telephone systems as well as wireless Ascom devices.
- Installs and terminates telephones or other types of cables as required.
- Instructs hospital personnel, patients, and physicians in the proper operation of telephones and associated devices.
- Maintains record of phone system changes and repairs; provides status reports to manager as required.
- Demonstrates appropriate work techniques, monitors adherence to safety standards.
Provides on-call or emergency call-out services as directed or assigned.
Required Skills & Qualifications :
Your Extraordinary Career Starts Here
We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.
Our comprehensive benefits program includes, but is not limited to :
Join our team of healthcare professionals at Powers Health. Apply today!
