Business Systems Projects Lead

A wholly owned subsidiary of BC Hydro, Powertech Labs is made up of about 220 scientists, technicians, engineers, and specialists. They pool their efforts and expertise to support electrical utilities, original equipment manufacturers, and the automotive industries. In the utility realm, Powertech works on a range of innovations from how we generate electricity, to how it s used by our customers. Equally important is that these innovations have provided value for our customers and our employees. It s a value measured in avoided costs, productivity gains, extension of the service life of facilities, enhanced performance, optimized maintenance, and energy efficiency.

One of the largest testing and research labs in North America, Powertech is home to a broad range of scientists, engineers, and technical specialists from around the world. Our cross-departmental teams investigate, diagnose and solve complex problems within a variety of markets with highly technical specialization, and to exceptional standards.

You will be responsible for evaluating and enhancing our existing business processes, systems, and technologies. You will work collaboratively with cross-functional teams to investigate gaps, gather project or user request requirements, and recommend/ implement solutions that drive process improvements and streamline operations. This position will work closely with business users to understand their business problems and translate that knowledge into a technical solutions.

Process Analysis: Assess current business processes and workflows to identify opportunities for optimization and efficiency gains.
System Evaluation: evaluate the effectiveness of existing systems in supporting business operations and recommend enhancements or replacements as needed.
Requirements Gathering: collaborate with stakeholders to gather and document business requirements related to process improvements and system enhancements.
System Integration: identify opportunities for system integration to improve data flow and reduce manual data entry.
Data Analysis: analyze data and reports to identify trends, anomalies, and areas for improvement in business processes.
Solution Design: develop solutions, including process changes, system configurations, or new technology implementations, to address identified issues. Trains internal staff on new processes and tools.
Documentation : create and publish templates and reference manuals to ensure consistent execution within Powertech business units. Monitor compliance and generate regular reports.

Qualifications
* Bachelor s Degree in Computer Science, Information Technology, Business Analysis, or an equivalent combination of education and experience.

* Minimum of 6 years experience in analyzing and facilitating improvements and solutions for complex business process changes including at least 2 years in an IT advisory &/or supervisory role.

Skills, Knowledge & experience
* Project Management or other designation relating to the application of IT in business operation and change management would be an asset
* Demonstrated knowledge of business analysis, process mapping, requirement gathering, project analysis and reporting. Experience in a user support setting is a definite advantage.
* Excellent customer relationship management skill including the ability to manage a diverse customer base.
* Ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
* Excellent verbal and written communication skills and able to build and maintain rapport with all levels of the organization.
* Familiarity with business process modeling and analysis tools, knowledge of system integration principles and practices would be an asset. Able to see a project from concept to implementation.
* Advanced user of Microsoft & Quickbase software products preferred (for example Power BI, Power Automation, Sharepoint)

Affiliation: M&P
Job role : ME
Job grade : 43
Job location : Surrey (in-office)
For Powertech Lab positions, the flexible work model options are different due to their specific operational requirements and details will be discussed at the interview stage.

ALL CANDIDATES ARE REQUIRED TO ATTACH A COPY OF THEIR COVER LETTER, RESUME, DIPLOMA/DEGREE, ACADEMIC TRANSCRIPTS & PROOF OF PROFESSIONAL DESIGNATION. If applicable, a copy of your work visa is also required.

INCOMPLETE OR LATE APPLICATIONS CANNOT BE PROCESSED. This will ensure we have all the necessary information to assess your application without any delays.

Powertech Labs is an equal opportunity employer. We include everyone. We welcome applications from anyone, including members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are also happy to provide reasonable accommodations throughout the selection process and while working at Powertech Labs.

Maintaining customer-confidence and our reputation is key: To this end, all our campus and laboratories are accredited to ISO9001 (quality), ISO14001 (environment stewardship) and ISO45001 (safety) and IEC/ISO 17025 for over 100 standards. To complement the focus on accreditation, we encourage our experts to drive global standards and provide development opportunities for all staff to grow in their role and to advance in their careers.

Working at Powertech is not a job but a career. If you want to be a part of a growing clean technology company that is impactful and working towards a common goal of accelerating the world towards a net zero carbon future, come and join our team.

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