What are the responsibilities and job description for the Quality Assurance Supervisor position at PPC Flex?
Job Description
Job Description
Position Summary :
The Quality Assurance Supervisor leads all aspects of the plant quality assurance department including quality personnel, Quality Management System, Food Safety certifications, ISO certification, and customer audits when required. Assist in operator training certification and quality testing procedures. Drive improvements in quality testing procedures to reduce the frequency of plant-accountable customer complaints as well as internal rejections in order to reduce waste. Foster an environment that is prioritized in the order of Safety, Quality, and Production. In the event of absence, these job responsibilities will be covered by employees in the “Regional Quality Leader” or “Quality Technician” positions.
Responsibilities and Duties :
This job description and performance standard document has been prepared as a guide to ensure better communication and understanding. All responsibilities, however, have not been included, nor could they be. Your Supervisor / Manager may from time to time ask you to perform other related duties not specifically included in this description. Likewise, this description will be revised when required to meet current business needs.
- Lead all aspects of the Quality Assurance department at the manufacturing facility.
- Designated SQF practitioner with responsibility and authority to oversee the development, implementation, review and maintenance of the QMS, including food safety fundamentals and the food safety plan, to take appropriate action to ensure the integrity of the QMS, communicate to relevant personnel all information essential to ensure the effective implementation and maintenance and ongoing improvement of the SQF system.
- Promotes, devises, establishes and / or improves where needed, the company’s quality procedures, standards and specifications.
- Manages the Corrective Action Response (CAR) process, determines root causes for quality issues, as well as trending CAR data to initiate process improvements. Provides both direct feedback to associates involved in a quality issue and facilitates broad communication of the CAR to prevent future repeats and losses to the company.
- Communicates yearly strategic goals to the Quality Team for improved quality assurance to reduce plant accountable customer complaints and internal rejections. Proposes new capital expenditures as they relate to improved Quality Control / Process Control capabilities.
- Is responsible for all Associate aspects in terms of safety, annual reviews, staffing, hiring and potential terminations.
- Trains, guides and assists Associates in the successful execution of their roles. Coordinates training of new Associates by assigning a qualified trainer, and monitoring the timely completion and documentation of the training program.
