What are the responsibilities and job description for the APPLICATIONS ADMINISTRATOR - GMP LAB position at PPD?
JOB DESCRIPTION
Envision a workplace where you have a direct impact on improving health, work alongside expert scientists, use newest technologies and collaborate with industry thought leaders and therapeutic experts. Welcome to PPD® Laboratories, where science is our passion, quality is our commitment and people are the cornerstone of our success.
As an IT Applications Administrator, you will provide basic support for enterprise applications as well as maintain a stable systems environment with minimal downtime and maximum performance.
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.
Summarized Purpose:
Provides basic implementation, operational and maintenance support for enterprise applications. Maintains a stable systems environment with minimal downtime and maximum performance. For the Labs this also includes support for analytical software and associated dedicated hardware as well as administrative support for server based laboratory applications.
Essential Functions:
- Troubleshoots and resolves basic application-specific support issues.
- Installs and maintains enterprise and/or laboratory application software (including dedicated hardware), application code deployments and configuration changes.
- Executes change requests and qualifications.
- Liaises with other internal groups and vendors.
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Job Qualification
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years’) or equivalent combination of education, training, & experience.
Knowledge, Skills and Abilities:
- Ability to interact with relational databases (primarily Oracle, some SQL Server). Ex. authoring Structured Query Language (SQL)-based queries
- General understanding of server administration and architecture (Windows Server, Linux). Ex. navigating Linux directory structures, understanding Windows services.
- Some support knowledge of the applications/technology being supported
- Basic support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.)
- Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups
- Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments at PPD, or with software vendors
- Self-motivated with the initiative to see issue resolution through to completion
- Business focused approach with strong interpersonal skills
- Positive attitude with a commitment to a high quality of work
- Ability to learn new technical skills
Working Environment:
PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
- Able to work upright and stationary for typical working hours.
- Ability to use and learn standard office equipment and technology with proficiency.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
- May require travel. (Recruiter will provide more details.)
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Our 4i Values:
Integrity - Innovation - Intensity - Involvement
If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, submit your application - we'd love to hear from you!
Diversity Statement
COVID-19 Vaccination Update for U.S. Colleagues
- All U.S. colleagues are required to report vaccination status. New hires will be asked to report vaccination status within the first two weeks of employment.
- All U.S. new hires who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), remote site monitors-local (RSM-L) all CRA and RSM-L line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. New hires will be asked to disclose vaccination status upon first day of employment and are required to report vaccination status within first two weeks of employment.