What are the responsibilities and job description for the FEASIBILITY SITE LIAISON (ALL LEVELS) position at PPD?
JOB DESCRIPTION
About PPD:
PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. At PPD, we are passionate, deliberate, and driven by our purpose- to improve health!
About the Department:
Our study start-up teams combine and deliver start-up activities for clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and exceed expectations.
About the Position:
The Feasibility Site Liaison (FSL) develops site lists, including research from internal and external sources to ensure the site list is reflective of the defined site profile. Ensures current investigator and site staff contact details are appropriately maintained in PPD systems. This home-based role is offered at an Associate level, mid-level or Senior level, based on candidates credentials.
About our Culture, Career Advancement and Benefits:
At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well-being of our employees.
Job Description:
The FSL represents PPD in the global medical research community. Develops collaborative relationships with investigators and site personnel to conduct feasibility assessments and develops knowledge of local sites in the market. Utilizes local knowledge, PPD systems, external site lists and sponsor directives to develop and review site lists that are suitable for the strategic feasibility needs of the study and to provide local input into the site tiering process.
Responsibilities include (but not limited to):
- Implements feasibility assessments
- Develops site lists, including research from internal and external sources to ensure the site list is reflective of the defined site profile. Ensures current investigator and site staff contact details are appropriately maintained in PPD systems.
- Accountable for completion of the ‘Site Interest Plan’ in CTMS and collection and delivery of associated documents from investigators and site personnel. Document in real time all communication, attempts and follow up associated with site contact and survey responses.
- Supports the review of survey data to ensure responses are logical, complete and reflective of the question asked.
- Works to achieve targeted response goals for assigned projects. Communicates with the Strategic Feasibility team, appropriate SI&A and clinical personnel regarding site issues and feasibility risks.
- Ensures an efficient, effective plan is in place for site contact and follow up. Ensures compliance with the plan and escalates concerns/non-compliance to Manager.
- May act as the local expert regarding site capacity and expertise. Work with key local personnel to gather knowledge base and recommend additional sites. Harnesses this knowledge base when performing local tiering of sites.
- Where applicable, develops and maintains relationship with client local affiliates
- Champions the inclusion of Strategic Collaboration sites into the feasibility process
- Conducts phone interviews, scripted or non-scripted, with physicians and other site personnel to discuss standard of care and obtain protocol-level input to support trial optimization projects
- Liaises with Global Investigator Services to resolve investigator queries in real time and maintain ‘accounts and contact’ information
- Serves as a subject matter expert on feasibility survey tools and provides input on the development of future systems/releases.
Job Qualification
Education and Experience:
High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification with 4 years' experience for Associate level
Bachelor’s degree with 1-2 years' experience for mid-level position
Bachelor’s degree with 2-5 years' experience for Senior level position
Or Previous experience that provides the knowledge, skills, and abilities to perform the job or equivalent combination of education, training, & experience.
Previous experience in clinical research preferred, specifically feasibility
Knowledge, Skills and Abilities:
- Effective oral and written communication skills, with the ability to communicate effectively with medical personnel
- Excellent interpersonal skills
- Strong attention to detail and quality of documentation
- Good negotiation skills
- Good computer skills and the ability to learn appropriate software
- Fluency in local language as well as a good command of the English language and grammar skills
- Basic medical/therapeutic area and medical terminology knowledge
- Ability to work in a team environment or independently, under direction, as required
- Basic organizational and planning skills
- Ability to attain and maintain a working knowledge of GCP and applicable SOPs
- Excellent customer focus
- Proven flexibility and adaptability
- Ability to work in a matrix environment
- A proven relationship builder
- An independent thinker
- Ability to manage risk and perform risk escalation appropriately
PPD values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
- Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
- Able to work upright and stationary for typical working hours.
- Ability to use and learn standard office equipment and technology with proficiency.
- Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
- May require minimal as-needed travel (under 10%)
Diversity Statement
COVID-19 Vaccination Update for U.S. Colleagues
- All U.S. colleagues are required to report vaccination status. New hires will be asked to report vaccination status within the first two weeks of employment.
- All U.S. new hires who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), remote site monitors-local (RSM-L) all CRA and RSM-L line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. New hires will be asked to disclose vaccination status upon first day of employment and are required to report vaccination status within first two weeks of employment.