What are the responsibilities and job description for the Information Technology Specialist position at PPG Industries, Inc?
As the Information Technology Specialist, you will have primary responsibilities as network engineer and secondary responsibility preforming application software support to ensure the smooth operation and optimization of these systems. As the Network Engineer, you will be responsible for designing, implementing, and maintaining the Qemetica Silica's network infrastructure in all USA locations and oversight of the Netherlands site. As a Software Support Analyst you will also provide technical support and maintenance for legacy plant applications (i.e., Logsheets, Labman, etc.), GE MES Quality system used by the plant's quality department, and minor on-site support for the SAP ERP used throughout the plants.
Key Responsibilities:
- Network Engineering: design, implement, and maintain the plant's network infrastructure, ensuring high availability, security, and performance.
- Troubleshoot network issues, including connectivity, routing, and firewall configurations.
- Collaborate throughout the company to plan and implement network upgrades and expansions; communicate across all levels to provide clear instructions, troubleshooting guidance, and updates on issue resolution and implementation plans.
- Use multiple network monitoring and troubleshooting tools to resolve any bottlenecks or vulnerabilities and ensure network performance
- Functional and technical support for local legacy applications, GE MES Quality and SAP, Labman, Logsheet, FIGO, and others by addressing user inquiries, troubleshooting issues, and escalating documented problems to internal or external support teams.
- Help with the minor support of the SAP ERP system, addressing user inquiries and escalating complex issues to the appropriate teams.
- Collaborate with IT, quality department, and SAP support teams, to ensure seamless integration and interoperability between systems.
- Document network and software configurations, changes, and procedures to maintain an accurate knowledge base.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Information Technology, OR equivalent professional experience
- 5 years experience as a Network Engineer or in a similar role.
- In-depth knowledge of network protocols, routing, switching, and network security; TCP/IP, VLANs, VPNs, and wireless networking.
- Familiarity with network hardware and software, including Cisco, Juniper, and Palo Alto Networks.
- CCNA, CCNP, or CISSP certifications
- Experience supporting application software (GE MES Quality system or similar; quality management systems; SAP ERP; HRIS systems)
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are "One PPG" to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
EEO is the Law Supplement: http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf
