Demo

Lead Business Operations Analyst

PPL
Allentown, PA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE : PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

This position is responsible for providing analysis solution generation and implementation of complex business process and technical problems with a focus on improving operational effectiveness and excellence. The Lead Business Operations Analyst will prepare and deliver well-constructed business insights to management, lead teams, and enhance other's understanding of business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision-making process through rigorous utilization of data.

Responsibilities

Extract and deliver useful statistics and insight from business data in order to drive and support operational improvements and business strategies.

Proactively identify and implement solutions and / or strategies that will help the business better achieve its short and long-term business objectives.

Prepare complex financial models and forecasting using advanced modeling techniques.

Responsible for developing high level analyses, recommending courses of action based on data, and presenting to Senior Management.

Develop and research methods for measuring various areas of business performance and compare against trends and best practices.

Review, identify, analyze, and create detailed documentation of business process and supporting systems.

Lead special projects or teams.

Physical presence in the office / on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Will be assigned PPL emergency storm role.

All other duties and projects as assigned.

Qualifications

Basic Qualifications

Bachelor's degree is required.

Seven years of analytical / problem solving experience required with a Bachelor’s Degree, OR four years of analytical / problem solving experience required with a Master’s Degree.

Experience with tools and programming language such as Python, SQL, PowerBI.

In-depth knowledge in statistical analysis, data visualization, data manipulation.

Strong competencies in process improvement, change management, and project management.

Strong analysis, research and complex problem-solving skills.

Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.

Preferred Qualifications

Master's Degree in Business or a quantitative discipline.

Possess an innate curiosity and a strong desire to solve problems.

Ability to tell a story from analysis to be able to identify / solve business opportunities.

Excellent written and verbal communication skills.

LeanSixSigma Black Belt

Project Management Professional ( PMP )

Infor FSM

Normal office environment. Hybrid (Tuesday through Thursday in-office). In office schedule is subject to change based on department and company needs

Basic Qualifications

Bachelor's degree is required.

Seven years of analytical / problem solving experience required with a Bachelor’s Degree, OR four years of analytical / problem solving experience required with a Master’s Degree.

Experience with tools and programming language such as Python, SQL, PowerBI.

In-depth knowledge in statistical analysis, data visualization, data manipulation.

Strong competencies in process improvement, change management, and project management.

Strong analysis, research and complex problem-solving skills.

Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.

Preferred Qualifications

Master's Degree in Business or a quantitative discipline.

Possess an innate curiosity and a strong desire to solve problems.

Ability to tell a story from analysis to be able to identify / solve business opportunities.

Excellent written and verbal communication skills.

LeanSixSigma Black Belt

Project Management Professional ( PMP )

Infor FSM

Normal office environment. Hybrid (Tuesday through Thursday in-office). In office schedule is subject to change based on department and company needs

Extract and deliver useful statistics and insight from business data in order to drive and support operational improvements and business strategies.

Proactively identify and implement solutions and / or strategies that will help the business better achieve its short and long-term business objectives.

Prepare complex financial models and forecasting using advanced modeling techniques.

Responsible for developing high level analyses, recommending courses of action based on data, and presenting to Senior Management.

Develop and research methods for measuring various areas of business performance and compare against trends and best practices.

Review, identify, analyze, and create detailed documentation of business process and supporting systems.

Lead special projects or teams.

Physical presence in the office / on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Will be assigned PPL emergency storm role.

All other duties and projects as assigned.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office / on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

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