What are the responsibilities and job description for the System Operator DCC position at PPL?
Company Summary StatementRhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE : PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.OverviewPPL is hiring a System Operator for our Distribution Control Center department in Lincoln RI.This position requires a high level of personal commitment to deliver excellent performance in monitoring, switching and restoring the substation, sub-transmission and distribution high voltage electric systems in Rhode Island. Professional communication and the ability to analyze trouble while under stress is expected.ResponsibilitiesResponsibilitiesConsolidate information from a variety of sources such as Energy Management Systems alarms, switching orders, field reports and Outage Management System to accurately validate, analyze and report outage duration, number of customers impacted, cause and circumstancesDirect the sectionalizing of faulted equipment and return customers to service.Analyze normal / abnormal operating conditions.Reconfigure the power system so that equipment operates within its rating.Initiate emergency procedures when the system is in distress.Be proactive in communicating outage status to various stakeholders such as operations and executive management, corporate communication, customers, engineering, municipal and regulatory staff.Analyze trouble orders, establish restoration priorities. and dispatch personnel as required.Receive and respond to police, fire, customer calls as needed.Complete control center logs and reportsDemonstrate proficiency in applicable Clearance and Control proceduresEnsure accuracy and completeness of outage data in Outage Management System.Ability to work rotating a rotating 12 hour shift schedule.Work reasonable amounts of planned and unplanned overtimeAssist in training and development of new System OperatorsTake a leadership role in the response to and restoration of faulted equipment and customer outages.Demonstrate leadership and assist management in decision making when the system is in distress.Able to work both independently and in a team environment.QualificationsQualificationsAssociate Operator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Electrical or Gas Utility ExperienceUnderstanding of electric networkAbility to work both independently and in a team environmentOperator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Ability to assimilate data from a variety of sources and quickly formulate and execute action plans during periods of high stressMinimum of 2 years’ experience working with current EMS / DMS systemsExcellent written communication, oral communication, and inquiry resolution skillsSenior Operator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Minimum of 3.5 years’ experience working with current EMS / DMS systemsAbility to display leadership during emergency situationsExperience in switching and tagging under high stress situations and ability to explain basic load flow principals.This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.#RIE#INDRIEQualificationsAssociate Operator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Electrical or Gas Utility ExperienceUnderstanding of electric networkAbility to work both independently and in a team environmentOperator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Ability to assimilate data from a variety of sources and quickly formulate and execute action plans during periods of high stressMinimum of 2 years’ experience working with current EMS / DMS systemsExcellent written communication, oral communication, and inquiry resolution skillsSenior Operator4 years or higher Technical Degree or an equivalent combination of education and experience on a year-for-year basis.Minimum of 3.5 years’ experience working with current EMS / DMS systemsAbility to display leadership during emergency situationsExperience in switching and tagging under high stress situations and ability to explain basic load flow principals.This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.#RIE#INDRIEResponsibilitiesConsolidate information from a variety of sources such as Energy Management Systems alarms, switching orders, field reports and Outage Management System to accurately validate, analyze and report outage duration, number of customers impacted, cause and circumstancesDirect the sectionalizing of faulted equipment and return customers to service.Analyze normal / abnormal operating conditions.Reconfigure the power system so that equipment operates within its rating.Initiate emergency procedures when the system is in distress.Be proactive in communicating outage status to various stakeholders such as operations and executive management, corporate communication, customers, engineering, municipal and regulatory staff.Analyze trouble orders, establish restoration priorities. and dispatch personnel as required.Receive and respond to police, fire, customer calls as needed.Complete control center logs and reportsDemonstrate proficiency in applicable Clearance and Control proceduresEnsure accuracy and completeness of outage data in Outage Management System.Ability to work rotating a rotating 12 hour shift schedule.Work reasonable amounts of planned and unplanned overtimeAssist in training and development of new System OperatorsTake a leadership role in the response to and restoration of faulted equipment and customer outages.Demonstrate leadership and assist management in decision making when the system is in distress.Able to work both independently and in a team environment.Remote WorkThe company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office / on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.Equal Employment OpportunityOur company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.
