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Senior Application Support Analyst- Oracle Financials- Norfolk, VA - Hybrid

PRA Group
Norfolk, VA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/8/2025

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary :

Performing maintenance, configuration, and day to day administration of Finance software applications in the Finance Department of PRA Group.

Ensure that our Finance applications run as smoothly and efficiently as possible, and in particular with minimization of disruption during peak finance reporting cycles.

Act as key project team contributor in the implementation of new Finance software applications, processes and strategic technology transformation.

Deputize a variety of tasks owned by the Global Finance Applications Lead during their periods of

planned leave of absence.

This role will work Hybrid working remote 4 days a week and working onsite at our Norfolk or Richmond office 1 day per week. A fully remote option is a possibility for the right person.

Professional Experience / Qualifications :

  • Minimum 4 years' experience in managing or administering vendor hosted cloud applications, such as Oracle, Coupa, Concur and Blackline.
  • Must have experience with SQL, XML and JSON and prior experience with ticketing systems such as JIRA or Avanti
  • Must have Oracle Financials Support / Administration experience
  • Minimum 5 years' experience in managing or administering vendor hosted cloud applications, preferably Finance applications.
  • Bachelor's degree in the field of Information Technology or Accounting / Finance is preferable
  • Resourcefulness and problem-solving aptitude.
  • Demonstrated experience with supporting projects and working with other team members to execute deliverables. Strong written and verbal communication skills.

Job Description / Key Responsibilities :

  • Configuration of software applications and modules, mostly cloud hosted
  • Maintaining application settings, administration configurations and standing data migrations as needed.
  • Handle user provisioning, create system enhancements developing new software features
  • Manage ongoing application role security in line with best practice and our global SOX control framework. Work with the business to determine appropriate role security for new Finance applications, then lead on the periodic assessment of those controls with auditors.
  • Finance application user provisioning, including managing change request tickets relating to those applications.
  • Collaborate with senior Finance leadership to gather regularly updated priorities regarding the change pipeline and open tickets.
  • Troubleshoot issues and outages in the Finance software and integrations.
  • Support outsource partners in monitoring system performance.
  • Review upcoming application updates and software releases. Plan testing of impacted processes in collaboration with the Finance process owners.
  • Develop expertise to assist in training staff on new Finance technologies, processes and systems.
  • Assist with creation of technical documentation, manuals and IT policies for Finance applications.
  • Support requests of internal and external auditors relating to Finance applications and technology.
  • At PRA Group, we're committed to helping our employees reach their highest potential by offering competitive salaries with proprietary training programs, tuition reimbursement programs, comprehensive healthcare, health, dental and vision benefits, maternal and paternal leave, holiday pay and PTO, an employee assistance program, and valuable opportunities to establish a long career within our organization.

    All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

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