Director, Revenue Cycle Management and Billing Services

DIRECTOR, REVENUE CYCLE &
BILLING SERVICES

JOB DESCRIPTION

RELATIONSHIPS:

Reports to: Vice President, Revenue Cycle or CEO

Subordinate Staff: Yes

Other internal contacts: Daily contact with all levels of management and staff

External contacts: Clients, clearinghouses, others as needed or requested

Under the general direction of the VP, Revenue Cycle, the Director leads a centralized billing and collection team for multiple clients across the U.S. and is responsible for the health, insight, and assessment of Payer and Patient Accounts Receivable. Depending on the candidate, this position may be remote or onsite. If remote, it will require, at minimum, quarterly travel to the corporate office in New Jersey.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with Practice Pro’s leadership philosophy, policies, and applicable laws. Responsibilities include leading by example, interviewing, hiring and continue training employees after initial onboarding process; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PRIMARY RESPONSIBILITIES:

• Manages direct reporting team members.
• Ensures aggressive and efficient accounts receivable management.
• Monitoring and analysis of overall AR Aging.
• Strategizes with VP on Revenue Cycle Issue Resolution.
• Assurance of proper payer procedure reimbursement, denial management and self- pay collections.
• Creates new and/or enhances department procedures and processes to improve production and quality.
• Keeps abreast of all regulations and standards to ensure compliance with orders or directives issued by duly constituted governmental/regulatory agencies or third-party payers.
• Collaboration with various departments such as Accounting, Finance, Development, and implementation teams.
• Lead and participate in RCM software enhancement recommendations and planning.
• Ad Hoc reporting creation, analysis, and delivery to leadership team
• Other projects and duties as assigned.

SKILLS:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

• Very strong interpersonal and customer service skills.

• Must possess superior organizational skills.

• Expert level written and verbal communication skills.

• Detail oriented, meticulous.

• Demonstrated proactive approaches to problem-solving with strong decision-making capability.

• Highly resourceful team-player, with the ability to also be extremely effective independently.

• Proven ability to handle confidential information with discretion.

• Demonstrated ability to achieve high performance goals and meet deadlines in a fast- paced environment.

• Forward looking thinker, who actively seeks opportunities and proposes solutions.

• Ability to multi-task.

• Use of computers and software programs (EXCEL, WORD, POWERPOINT, TEAMS,

ZOOM, and others as required)

REQUIREMENTS:

• Bachelor’s Degree and/or 7 or more years in healthcare billing and receivables experience required.
• Experience working with system implementations.
• Certification(s) in medical billing, coding preferred.
• 3-5 years of outpatient rehabilitation billing and receivables preferred.
• Credentialing experience preferred

Job Type: Full-time

Pay: $83,400.00 - $94,700.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Day shift

Ability to Commute:

• Chattanooga, TN 37403 (Preferred)

Ability to Relocate:

• Chattanooga, TN 37403: Relocate before starting work (Preferred)

Work Location: In person

Salary : $83,400 - $94,700