What are the responsibilities and job description for the Medical Biller/ Patient Financial Service position at PRACTICE WORKS MD LLC?
Growing medical billing company looking for individuals with eClinical Works (eCW) experience. If you are looking to start 2025 by joining an amazing team, please submit your resume. Requires organized, analytical thinker to review and resolve insurance denials efficiently and follow up on outstanding accounts receivable.
*****Positions are in office only.*****
Accounts Receivable Representative -
- Knowledge of CPT coding, ICD-10, Revenue Codes, and Authorizations.
- Knowledge in A/R collection practices, denials, and appeals.
- Maintains professional demeanor/excellent customer service skills and telephone etiquette.
- Computer literate/basic knowledge of Microsoft Office, Word and Excel.
- Ability to research account activity.
- Knowledge of Medicare, Medicaid, and third party insurance processing and EOB's.
- Problem solving skills/think independently.
- Recommend accounts for write-off.
- Performs other related duties as assigned by supervisor
The Patient Advocate is responsible for explaining medical billing, collecting outstanding patient balance and/or updating the patient's account to ensure all payers have been billed. Also, to resolve conflict or misunderstanding regarding their bill to ensure every patient leaves the organization feels they have received the expected level of quality.
Key Responsibilities:
- Call patients with outstanding billing to collect, setup payment plans or to correct issues with insurance updates.
- Communicate with patients in a professional and courteous manner.
- Intervene whenever a problem situation arises by facilitating and correcting the issue.
- Provide feedback to management based on complaints and patient satisfaction issues arising from personal contact, letters, and phone calls from patients, internal and external physicians, etc.
- Identify difficult patients with major satisfaction issues.
- Facilitate reoccurring errors areas by supporting managers and helping to correct issues.
- Provide coordination between departments and patients to resolve patient issues.
- Provide a formal mechanism for the investigation, resolution and recording of a patient complaint.
- Prepare all necessary reports.
- All other duties as assigned.
- Assure compliance with all company plans, policies and procedures set by PWMD.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $25