Room Attendant - FT

Cleans and maintains hotel guest rooms in accordance with departmental policies and procedures.

ESSENTIAL DUTIES AND Responsibilities:

• Cleans guests rooms per established protocol
• Responsible for ensuring each guest room meets established level of cleanliness to achieve guest satisfaction
• Washes and folds linens for rooms as needed
• Handles special requests in a manner that ensures guest satisfaction
• Responsible for checking keys in and out at the beginning and end of each shift and for maintaining the safety of the key while on duty
• Ensures guest rooms are properly secured prior to occupancy and upon entering and leaving an occupied room
• Follows established lost and found procedures
• Maintains vacuums and other equipment in a clean manner
• Maintains linen closets in an orderly manner
• Functions as House Person, Laundry Attendant, Heavy Duty Room Attendant and/or Rooms Control Coordinator as needed
• Performs the duties of EVS Cleaning Person as needed
• Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
• Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

• Available to work required schedule which may include nights, weekends, holidays, and extended hours as needed
• Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• Ability to work well with team members and supervisory staff
• A record of satisfactory performance and reliability in all prior and current employment

Preferred

• High School diploma or GED
• Previous hotel housekeeping and/or environmental services experience
• Prior customer service experience

 PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to reach above and below the shoulder, grip small items, bend, and stoop while performing essential job functions
• Stand and walk for up to eight hours
• No known allergic reaction to cleaning chemicals
• Able to tolerate second-hand smoke
• Respond to visual and aural cues
• Must have basic English communication skills
• Operate in mentally and physically stressful situations
• Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

 Indian Preference Exercised

 Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.