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Customer Success Managing

Prairie Council on Aging
Washington, DC Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/14/2025

Job Description : Customer Success Manager at Prairie Council on Aging

We are seeking a dedicated Customer Success Manager to join our Management team at Prairie Council on Aging. As a Customer Success Manager, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, and driving retention and growth.

Develop and maintain relationships with key clients

Understand client needs and provide solutions

Monitor client satisfaction and address any issues promptly

Collaborate with internal teams to ensure client success

Identify opportunities for upselling or cross-selling

If you are a proactive and customer-focused individual with excellent communication skills and a passion for helping others succeed, we would love to hear from you. Join us in making a positive impact on the lives of seniors in our community!

Project Manager - HR Department

We are excited to announce an opening for a dedicated Project Manager to join our innovative HR department. As a Project Manager, you will play a crucial role in overseeing and coordinating a variety of HR projects to ensure their successful implementation and completion. This position offers a unique opportunity to work collaboratively with cross-functional teams, set project timelines, and monitor progress to achieve project goals effectively.

Key responsibilities :

Manage and lead HR projects from initiation to closure, ensuring all project objectives are met

Collaborate closely with stakeholders to define project scope, goals, and deliverables, fostering strong relationships and alignment

Create and maintain detailed project plans, schedules, and budgets, ensuring resources are allocated efficiently

Proactively monitor project progress, identifying and addressing any issues or risks that may impact project outcomes

Ensure all projects are completed on time and within budget, maintaining a high standard of quality and excellence

Provide regular and transparent communication of project status updates to stakeholders and senior management, ensuring alignment and transparency

If you are a proactive problem-solver with exceptional organizational and communication skills, we invite you to apply for this exciting opportunity to be a part of our dynamic HR department. Join us in contributing to the success of our projects and making a positive impact within our organization. Apply now and take the next step in your project management career with us!

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