Business Office/Claims Processing Manager

Job Summary
We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will be responsible for managing administrative tasks, ensuring efficient workflow, and providing exceptional support to our team. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Duties

• Oversee front desk operations, ensuring excellent phone etiquette and customer service.
• Communicate effectively with team members and external partners to facilitate collaboration.
• Implement office policies and procedures to enhance operational efficiency.
• Support medical office management functions as needed.
• Plans, develops, organizes, and directs day-to-day operation of claims management, its activities and programs. Develops, maintains and periodically updates written Business Office policies, business associates, procedures, reference materials, manuals, objectives and philosophies.
• Identifies and resolves patient billing problems, complaints and questions.
• Attends meetings and participates in various committees as needed.
• Directly responsible for billing and claims management. Responsible for collecting, coding, posting, billing and processing medical claims for payments. Responsible for overseeing follow up with primary payers and assists with secondary claims. Supervises and works with patient account representative, collections and accounts payable management.
• Provides Medical Records management oversight. Ensuring proper documentation is obtained for billing practices and medical records filing.
• Conducts end of day and end of month quality control. Provides assistance to the Finance Department as needed for preparation of monthly financial reports and annual audit work papers.
• Collaboratively works with other department managers and Medical Staff Committee regarding patient coding, billing and documentation issues.

Experience

• Proven experience in an office management role or similar administrative position.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both verbal and written, are essential.
• 3-5 years of medical billing and collection practices with an accounting background desirable. Basic knowledge of medical billing and coding for health care business operations.

Join our team as a Business Office/Claims Processing Manager where you can contribute to a dynamic work environment while enhancing your professional skills. We look forward to your application!

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $22 - $25