Hospitality Intern

As a Food and Beverage Hospitality Intern you will have a unique opportunity to learn about the day-to-day operations of a food and beverage department within a hospitality setting. You will work closely with our team to deliver exceptional guest experiences while acquiring valuable skills and knowledge in the food and beverage sector.

ESSENTIAL JOB FUNCTIONS:

1. Guest Service:
   • Provide excellent customer service by assisting members and guests, taking orders, and ensuring their needs are met.
   • Maintain a friendly and professional demeanor at all times, addressing guest inquiries and concerns promptly and courteously.
2. Food and Beverage Operations:
   • Assist in the preparation and service of food and beverages, including but not limited to taking orders, serving dishes, and making recommendations to guests.
   • Ensure adherence to food safety and hygiene standards in food preparation, handing, and storage.
   • Learn about menu items, ingredients, and beverage offerings to provide informed recommendations to members and guests.
3. Lodging Operations:
   • Assist with checking in members and guests for their lodge stays
   • Assist members and guests with questions and special requests regarding food, laundry, concierge services, or housekeeping. Directs members and guests to appropriate staff for assistance when needed.
   • Preparing and/or prepping lodge stock prior to member or guest arrival.
   • Work with the lodge housekeeping department on room freshens and flips between guests
4. Kitchen Expo:

• Assist FOH & BOH as a Kitchen Expo, organizing, assembling and expediting food orders, working closely with the kitchen staff, serves, and management to ensure timely and accurate delivery of meals to members and guests.

1. Event Operations:
   • Work with the Director of Events to plan room setup and floor plans for upcoming events.
   • Maintains BEO’s and prepares BEO packets for all meetings.
   • Works with the Director of Membership & Communications on special communications for Prairie Dunes events
2. Table Maintenance:
   • Set up and clear dining tables, ensuring that they are clean, properly arranged, and appropriately decorated.
   • Monitor table turnover and maintain a neat and organized dining area.
3. Collaborative Work:
   • Collaborate with the kitchen staff to coordinate the timing of food service and ensure orders are delivered promptly.
   • Work closely with other team members, such as servers, bartenders, and host/hostesses, to ensure smooth operation of the food and beverage department.
4. Administrative Tasks:
   • Assist in managing reservations, tracking guest preferences, and maintaining accurate records.
   • Support in inventory management, including restocking supplies and keeping track of stock levels.
5. Training and Development:
   • Participate in training programs to learn about the restaurant’s standards, procedures, and customer service expectations.
   • Seek opportunities for personal and professional growth by actively participating in feedback sessions and training activities.
6. Other Duties:
   • Perform other tasks and responsibilities as assigned by the Director of Food & Beverage.