What are the responsibilities and job description for the Grain Operations Administrative Specialist position at Prairie Grain Partners LLC?
GRAIN OPERATIONS ADMINISTRATIVE SPECIALST
Location: Miller SD
Job Type: Full-time
General work schedule: Monday through Friday, hours may vary
Classification: Salaried Non-Exempt
Reports to: Location Manager
JOB SUMMARY:
The Grain Operations Administrative Specialist will be responsible for proactively maintaining an ongoing relationship with customers, grain operations staff, and grain origination staff. This position will have daily exposure to customers in a fast-paced environment and will be responsible for managing many aspects of customer accounts. This position will have exposure to grain ticket entry and processing, producer settlements, records management, and accounts payable processing.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist with compliance reporting, managing driver compliance; managing route information for drivers; slot information for inventory; and various other operational administrative activities
Accurately and efficiently process grain settlements
Research problems, analyze results and organize tasks
Electronically maintain customer files, scanning documents, and uploading information in company software programs
Partner with Origination Team to maintain excellent customer relationships with producers
Develop excellent working relationships with Origination Team
Interact with customers regarding orders and documentation needs
Follow through logistics for shipments from origin to destination
Enter and manage sales/purchase contracts
Research and obtain resolutions of customer issues
Proactively learn and cross train on all CSR responsibilities
Frequently communicates with customers who have inquiries about their accounts. Must be able to exchange accurate information in these situations.
Frequently communicate over the phone with customers regarding their accounts.
Actively grow their knowledge of their customers’ business and market conditions
Receive direction from others and perform independently while managing priorities
Perform other duties as assigned
QUALIFICATIONS, SKILLS, ABILITIES:
High school diploma or GED, or combination of education and industry experience
Must be 18 years of age
Must be able to legally work in the United States
English Proficiency
AGRIS and Salesforce competency a plus
Ability to multitask
Must adapt and perform consistently in a fast-paced environment
A service-oriented focus on both external customers, internal customers, sales and business management colleagues
Exceptional verbal and written communication skills to be utilized daily
High regard for accuracy and attention to detail
Ability to collaborate well in a team-oriented environment.
Must be committed to group goals and objective and continually seek to improve
Excellent organizational skills
Must be an efficient problem solver
Must be able to make moderately complex decisions which impact all aspects of the business
Must have a friendly and positive disposition
Excellent computer literacy and clerical skills
Proficiency in Microsoft Excel, Word, and Outlook required
Ability to learn web based and other computer applications as needed
Ability to adapt and perform consistently in a fast-paced environment
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Occasionally move about inside the office to access filing cabinets, office machinery, etc.
Frequently operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Frequently stand, walk; sit; climb or balance and stoop, kneel, crouch, or crawl.
Occasionally required to taste or smell
Occasionally required to climb stairs, ladder or step stool
Must be able to lift 60 pounds
Frequently work around grain and grain dust
TRAVEL REQUIREMENTS:
Travel will not be required for this role unless otherwise specified by the Location Manager
BENEFITS/PERKS:
In addition to competitive pay, Prairie Grain Partners supports your diverse needs with a comprehensive total rewards package, including but not limited to:
Health, dental, vision
401K, Health Savings Account, Flexible Spending, Life Insurance, Disability, Workers’ Compensation
Paid time off, including select paid holidays
Paid leave, when applicable
Company sponsored training and development
About Prairie Grain Partners:
Prairie Grain Partners, LLC is a 50/50 partnership between Tri-Line Famers’ Cooperative and ADM/Benson Quinn that was formed in 1997. At Prairie Grain Partners, our mission is to be your Partner in Production. We provide grain marketing, grain handling, and agronomy services focused on safety, customer experience, and enhancing the profitability of growers, while also creating an environment that promotes respect, responsibility, integrity, and value for our employees, customers, and stakeholders. Prairie Grain Partners, LLC has Grain facilities in Clarkfield and Boyd, MN, Hitchcock/Tulare, Harrold and Miller SD; as well as Agronomy facilities in Clarkfield and Dovray, MN.
Location: Miller SD
Job Type: Full-time
General work schedule: Monday through Friday, hours may vary
Classification: Salaried Non-Exempt
Reports to: Location Manager
JOB SUMMARY:
The Grain Operations Administrative Specialist will be responsible for proactively maintaining an ongoing relationship with customers, grain operations staff, and grain origination staff. This position will have daily exposure to customers in a fast-paced environment and will be responsible for managing many aspects of customer accounts. This position will have exposure to grain ticket entry and processing, producer settlements, records management, and accounts payable processing.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Assist with compliance reporting, managing driver compliance; managing route information for drivers; slot information for inventory; and various other operational administrative activities
Accurately and efficiently process grain settlements
Research problems, analyze results and organize tasks
Electronically maintain customer files, scanning documents, and uploading information in company software programs
Partner with Origination Team to maintain excellent customer relationships with producers
Develop excellent working relationships with Origination Team
Interact with customers regarding orders and documentation needs
Follow through logistics for shipments from origin to destination
Enter and manage sales/purchase contracts
Research and obtain resolutions of customer issues
Proactively learn and cross train on all CSR responsibilities
Frequently communicates with customers who have inquiries about their accounts. Must be able to exchange accurate information in these situations.
Frequently communicate over the phone with customers regarding their accounts.
Actively grow their knowledge of their customers’ business and market conditions
Receive direction from others and perform independently while managing priorities
Perform other duties as assigned
QUALIFICATIONS, SKILLS, ABILITIES:
High school diploma or GED, or combination of education and industry experience
Must be 18 years of age
Must be able to legally work in the United States
English Proficiency
AGRIS and Salesforce competency a plus
Ability to multitask
Must adapt and perform consistently in a fast-paced environment
A service-oriented focus on both external customers, internal customers, sales and business management colleagues
Exceptional verbal and written communication skills to be utilized daily
High regard for accuracy and attention to detail
Ability to collaborate well in a team-oriented environment.
Must be committed to group goals and objective and continually seek to improve
Excellent organizational skills
Must be an efficient problem solver
Must be able to make moderately complex decisions which impact all aspects of the business
Must have a friendly and positive disposition
Excellent computer literacy and clerical skills
Proficiency in Microsoft Excel, Word, and Outlook required
Ability to learn web based and other computer applications as needed
Ability to adapt and perform consistently in a fast-paced environment
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Occasionally move about inside the office to access filing cabinets, office machinery, etc.
Frequently operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Frequently stand, walk; sit; climb or balance and stoop, kneel, crouch, or crawl.
Occasionally required to taste or smell
Occasionally required to climb stairs, ladder or step stool
Must be able to lift 60 pounds
Frequently work around grain and grain dust
TRAVEL REQUIREMENTS:
Travel will not be required for this role unless otherwise specified by the Location Manager
BENEFITS/PERKS:
In addition to competitive pay, Prairie Grain Partners supports your diverse needs with a comprehensive total rewards package, including but not limited to:
Health, dental, vision
401K, Health Savings Account, Flexible Spending, Life Insurance, Disability, Workers’ Compensation
Paid time off, including select paid holidays
Paid leave, when applicable
Company sponsored training and development
About Prairie Grain Partners:
Prairie Grain Partners, LLC is a 50/50 partnership between Tri-Line Famers’ Cooperative and ADM/Benson Quinn that was formed in 1997. At Prairie Grain Partners, our mission is to be your Partner in Production. We provide grain marketing, grain handling, and agronomy services focused on safety, customer experience, and enhancing the profitability of growers, while also creating an environment that promotes respect, responsibility, integrity, and value for our employees, customers, and stakeholders. Prairie Grain Partners, LLC has Grain facilities in Clarkfield and Boyd, MN, Hitchcock/Tulare, Harrold and Miller SD; as well as Agronomy facilities in Clarkfield and Dovray, MN.
