Transit Dispatcher

Job Description:

We are seeking a reliable and skilled Full-Time Transit Dispatcher to join our team. The ideal candidate will have excellent written and verbal communication skills, strong telephone etiquette, and a passion for customer service. You will be responsible for coordinating transportation schedules, answering customer inquiries, and assisting with daily operations using technology and transit management systems. The position requires the ability to work collaboratively in a team environment and a solid understanding of the communities in western South Dakota to provide the best service. On the job training. Prior dispatching or customer service experience is a plus.

Key Responsibilities:

• Coordinate and dispatch transit vehicles in a timely manner
• Communicate effectively with drivers, customers, and team members
• Provide superior customer service, answering calls and resolving inquiries
• Utilize technology to track and manage transportation schedules
• Maintain clear and accurate records of dispatch activities
• Demonstrate knowledge of the local communities in western South Dakota

Requirements:

• Strong verbal and written communication skills
• Proficient telephone etiquette and customer service skills
• Ability to use technology and transit software
• Ability to work effectively in a team-oriented environment
• Knowledge of the western South Dakota area and its communities

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $18