What are the responsibilities and job description for the Patient Care Coordinator position at Prairie Rehabilitaion, Inc.?
Patient Care Coordinator
Prairie Rehabilitation, a rehabilitation company specializing in Physical, Occupational, and Speech therapy is seeking a full-time or part-time Patient Care Coordinator for our Central clinic in Sioux Falls. This is a great opportunity for an individual who is outgoing, friendly, determined, goal oriented, and committed to clinical excellence. This position will be interacting with both patients and therapists, assuring excellent communication in regards to insurance, scheduling needs, and patient concerns/feedback.
The schedule for this position is:
Monday, Tuesday, Wednesday, and Friday 9am-6pm
Thursday 10am-7pm
Job responsibilities include:
- Greeting everyone who enters the clinic in a friendly and welcoming manner
- Collecting new patient intake information, including data entry
- Collecting co-payments & co-insurance
- Answering phones and transferring/screening calls as appropriate
- Scheduling new & existing patients and making schedule adjustments as needed
- Verifying insurance coverage
- Providing accurate and clear directions to patients prior to their first visit
- Preparing and typing routine correspondence, form letters, and reports
- Setting up and maintaining filing systems and databases as applicable
- Completing forms and reports as required by the company and outside vendors and agencies
- Ensuring patient privacy by following HIPAA
- Taking care of all mail, fax, and copy requests
- Maintaining inventory of the necessary office forms and supplies
- Assisting in auditing records for ongoing compliance with medical records standards
- Ensuring data entry has been completed for documenting systems
- Closing duties: laundry, restocking, general cleaning etc.
- Other duties as assigned
Qualifications:
- Exceptional communication skills
- Detail oriented
- Strong organizational skills
- Professional attitude and appearance
- Ability to multi-task
- Self-motivated
- Positive attitude
This position requires significant use of Microsoft Office, Adobe, and other industry-specific software, good phone etiquette, multi-tasking, and efficiency with all projects. Applicant must work well in a team-oriented environment. Prairie Rehabilitation provides a culture of care, compassion, and human connection with our patients - applicants must be willing to do the same. We offer a positive and challenging work environment.
Prairie Rehab offers great benefits for full-time staff including: Paid Time Off, Medical Insurance, Flex Savings Account, Dental and Vision Insurance, Paid Life Insurance, 401K retirement (match) and supplemental insurance.
EOE
Job Types: Full-time, Part-time
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person