What are the responsibilities and job description for the Treatment Coordinator position at Prairie Rose Family Dentists?
Position Overview:
Our Dental Treatment Coordinator role plays a vital role in ensuring patients receive the care they need by clearly presenting treatment plans, discussing financial options, and efficiently managing patient schedules. This position requires strong organizational skills, a high level of attention to detail, and the ability to deliver exceptional customer / patient service. Enjoy full benefit package options as well as a sign-on bonus! Complete an application at https://www.prairierosedentists.com/careers/treatment-coordinator-job/
What We’re Looking For:
Communication Skills: Ability to explain dental topics and treatment plans clearly to patients.
Financial Management: Knowledge of financial systems and payment procedures.
People Skills: A personable, charismatic, and positive approach to patient care.
Resilience: Capacity to perform under pressure and meet deadlines.
Adaptability: Willingness to learn new medical topics and adapt to changing situations.
Key Responsibilities: Treatment Plan Coordination
- Present and explain treatment plans to patients in a clear, compassionate, and professional manner.
- Discuss financial options, including insurance benefits, out-of-pocket costs, and payment plans.
- Answer patient questions and address any concerns about treatment and costs.
Scheduling & Office Coordination
- Schedule and confirm patient appointments while optimizing the provider’s schedule.
- Follow up with patients about pending treatments, rescheduling, and reminders.
- Collaborate with the clinical team to ensure a seamless patient experience and timely treatments.
Insurance & Payment Assistance
- Verify insurance coverage and assist patients in understanding their benefits.
- Work with insurance providers to obtain necessary pre-authorizations.
- Assist in processing payments, managing financing options, and resolving billing inquiries.
Administrative Duties
- Maintain accurate patient records in the practice management system.
- Ensure proper documentation of treatment discussions and financial agreements.
- Provide support for front desk duties, including answering phone calls and checking in patients.
Qualifications & Requirements:
- Prior experience preferably in a Treatment Coordinator or Scheduler role.
- Knowledge of dental insurance, billing, and treatment planning is preferred.
- Excellent communication and customer service skills.
- Experience with scheduling / medical practice management software.
- Ability to multitask, stay organized, and thrive in a fast-paced environment.
- Friendly, professional, and team-oriented attitude.
Why Prairie Rose?
At Prairie Rose Family Dentists, we take pride in being a community-centered practice that values our team members as much as our patients. Joining us means becoming part of a practice that prioritizes not only exceptional dental care, but also the well-being and satisfaction of our employees. We believe that when our team thrives, our patients do too. That’s why we work hard to create an environment where you can grow professionally, maintain a healthy work-life balance, and feel supported every step of the way. Our commitment to high-performing teams and long-term practice growth ensures that you have the opportunities and resources to achieve your career goals with Prairie Rose.
Complete an application at https://www.prairierosedentists.com/careers/treatment-coordinator-job/
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Mandan, ND 58554 (Required)
Ability to Relocate:
- Mandan, ND 58554: Relocate before starting work (Required)
Work Location: In person