What are the responsibilities and job description for the Service Staff position at PRAIRIE'S EDGE CASINO RESORT?
Prairie's Edge Casino Resort is seeking a skilled Bartender to provide exceptional service to our guests. As a Bartender, you will be responsible for serving beverages and ensuring a positive experience for our patrons.
About the Role:
We are looking for an individual who is accurate and thorough in their work, with a strong focus on customer satisfaction. The ideal candidate will have excellent communication skills and be able to work well under pressure.
Key Responsibilities:
- Pick up money bank and verify cash with the Cage/Vault department at the beginning of shift to ensure accuracy and adequate change.
- Be aware of all promotions and menu items.
- Collect money for drinks served.
- Verify customers' age requirements for alcohol purchases.
- Clean glasses, utensils, and bar equipment.
- Balance cash receipts.
- LIMIT EXCESSIVE DRINKING BY TAKING STEPS SUCH AS PERSUADING CUSTOMERS TO STOP DRINKING OR ORDERING TAXIS FOR INTOXICATED PATRONS.
- Stock beer, wine, liquor, and supplies like ice, glassware, and straws.
- Clean bars, work areas, and tables.
- Serve snacks or food to seated customers.
- Follow Casino and department policies and procedures.
- Perform other duties as assigned.
Requirements:
- Accuracy: Perform work accurately and thoroughly.
- Accountability: Accept responsibility for actions.
- Active Listening: Attend to comments and questions from others.
- Assertiveness: Act confidently to complete tasks or defend positions.
- Communication: Communicate effectively using the spoken word.
- Conflict Resolution: Deal with antagonistic situations.
- Customer Oriented: Care for customers' needs while following company procedures.
- Friendly: Exhibit a cheerful demeanor towards others.
- Working Under Pressure: Complete tasks under stressful situations.
Benefits:
- A generous benefit package with Health, Dental, Vision, Life insurance, Employee Discounts, Paid Time Off, Vacation, and 401k with a company match.