What are the responsibilities and job description for the Dental Front Office Manager position at PRASAN M PARMAR DDS PC?
Overview
We are seeking a dedicated and experienced Dental Front Office Manager to oversee the daily operations of our front desk . The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a passion for management. This role is critical in ensuring that our guests receive a warm welcome and outstanding service throughout their stay.
Responsibilities
- Supervise front desk operations, ensuring efficient check-in and check-out processes.
- Manage and train front office staff, fostering a positive work environment.
- Address inquiries and resolve issues promptly to enhance patient satisfaction.
- Maintain accurate records and billing information.
- Implement hotel policies and procedures to maintain high standards of service.
- Monitor patient feedback and conduct regular staff meetings to improve service quality.
- Ensure compliance with health and safety regulations within the front office area.
Skills
- Strong phone etiquette to handle inquiries professionally.
- Proven experience.
- Excellent customer service skills with a focus on guest satisfaction.
- Familiarity with front desk operations and reservation systems.
- Multilingual abilities are a plus, enhancing communication with diverse patients.
- Knowledge of patient services best practices within the hotel or resort industry.
- Bilingual skills are a plus.
- Strong organizational skills and attention to detail for managing multiple tasks effectively.
Join our team as a Front Office Manager where you can make a significant impact on our patient's experiences while leading a dedicated team in a vibrant environment.
Job Type: Full-time
Pay: $19.30 - $20.17 per hour
Expected hours: 28 per week
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Sleepy Eye, MN 56085 (Required)
Work Location: In person
Salary : $19 - $20