Warehouse Supervisor

Job Description

The Warehouse Supervisor plays a pivotal role in ensuring the efficient and safe handling, shipping, and receiving of materials within the warehouse. This position leads a team of warehouse staff, including forklift operators, to guarantee timely and accurate delivery of products to customers.

Daily Operations Management:

• Lead and supervise warehouse activities: Shipping, receiving, picking/packing, and breakdown line operations are managed by the Warehouse Supervisor. Daily schedules dictate all tasks, ensuring smooth execution.
• Material Handling: Overseeing the loading and unloading of products is critical, with a focus on proper handling and organization of materials daily.
• Inventory Control: The Warehouse Supervisor assists with cycle counts and inventory management to ensure accurate stock levels. Discrepancies are resolved through collaboration with the team.
• Forklift Supervision: Training forklift operators in efficient and safe loading practices is essential, meeting customer expectations for product handling.
• Equipment Maintenance: Coordinating repairs for trucks, trailers, forklifts, dock plates, and dock doors is crucial, with timely completion of maintenance work orders.
• Order Coordination: Collaboration with Shipping & Receiving Coordinators and Order Processors ensures timely and accurate shipment and delivery of customer orders.
• Communication & Reporting: Clear communication with upper management is maintained to report any issues impacting department performance. Daily/weekly updates are prepared for department progress and production goals.
• Safety & Compliance: Leading daily/weekly safety and production meetings ensures all warehouse activities adhere to company policies, OSHA regulations, and safety standards.
• Team Leadership: Fostering high morale within the department requires demonstrating fairness, consistency, and strong leadership. Conflicts are resolved confidentially, and employee concerns are addressed supportively.
• Continuous Improvement: Recommending and implementing process improvements optimizes productivity, cost efficiency, and product quality.

Supervisory Responsibilities:

• Direct supervision of all employees within the warehouse department, including forklift operators, shipping/receiving staff, and other warehouse personnel.
• Planning, assigning, and directing work, as well as managing performance evaluations, coaching, and disciplinary actions.
• Conflict resolution, team-building, and maintaining a positive work environment.
• Setting an example of exemplary behavior, attitude, and performance for the team.

Education and Experience:

• Preferred:
• High school diploma or GED.
• Minimum of two years of experience as a Forklift Operator and/or Truck Driver.
• Minimum of two years of prior supervisory experience in a warehouse or production environment.
• At least one year of experience in shipping and receiving operations.
• Experience in the corrugated box industry or similar manufacturing environment.

Skills and Qualifications:

• Language Skills:
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Capable of writing routine reports and correspondence.
• Must be able to speak effectively with employees, customers, and management.
• Mathematical Skills:
• Proficiency in basic arithmetic and the ability to read a tape measure with speed and accuracy.
• Able to calculate figures such as percentages, measurements, and rates.
• Reasoning Ability:
• Ability to apply common sense understanding to carry out instructions.
• Ability to solve problems in standardized situations with concrete variables.
• Technical Skills:
• Strong knowledge of warehouse equipment design and capabilities.
• Ability to identify areas for improvement and implement cost-saving measures.
• Familiarity with safety regulations, OSHA standards, and waste minimization practices.
• Certifications:
• Must possess or be willing to obtain a current Lift Truck Operator License.

Physical Demands:

• Regularly required to stand, walk, talk, or hear.
• Frequently required to use hands to handle or feel objects and reach with hands and arms.
• Occasionally required to sit, stoop, kneel, crouch, or crawl.
• Must be able to regularly lift up to 50 pounds and occasionally lift up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, and depth perception.

Work Environment:

• The warehouse environment is typically loud and includes exposure to moving mechanical parts.