Demo

Leasing Specialist

Pratum Companies
Durham, NC Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/28/2025

Job Description

Job Description

Leasing Specialist

As a Leasing Professional, you are responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments. Work closely with the marketing team to market property, manage social media and other marketing platforms. Work closely with the Property Manager to address delinquency, occupancy and resident complaints.

Essential Duties and Responsibilities :

  • Greet prospective residents and give tours while determining housing needs, preferences, close leads and present the available apartments in a friendly and knowledgeable fashion. Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
  • Manage the leasing process from initial inquiry through to lease signing, ensuring all documentation are completed accurately
  • Scheduling appointments to view the community
  • Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
  • Collect security deposits, rent and any other charges associated with resident move-ins
  • Communicate all lease and community policies to new and current residents
  • Follow up with all leads and prospects that did not lease and maintain community's customer base with an effective resident retention program
  • Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate
  • Seek out new residents with creative marketing techniques to Assist in generating traffic through active participation in the community's marketing strategy
  • Respond timely to all calls, emails, and site visits
  • Assist with lease renewals
  • Ability to communicate effectively both in writing and verbally

Job Requirements :

  • Marketing Experience
  • LIHTC experience preferred
  • Previous experience as a leasing agent is preferred
  • Proficiency in using software such as Yardi preferred
  • Outstanding customer service skills
  • Strong organizational skills and attention to detail are essential for success in this role.
  • Knowledge of computer operating systems (Microsoft Word, Excel, PowerPoint, etc.)
  • Excellent communication skills, both verbal and written, are necessary for effective interaction with clients and team members.
  • Reliable and dependable team player
  • Pratum Company prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS.

  • Medical, Dental & Vision
  • Prescription Drug Program
  • Paid Vacation & Holiday
  • Paid Personal / Sick Leave
  • Company Paid Life Insurance
  • Company Paid AD& D Insurance
  • Company Paid Short- Term
  • Company Paid Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Educational Assistance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events
  • This role is non-exempt and has an anticipated hourly pay rate of $20.00 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client / property or company budgetary limitations / guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and / or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit / performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30 hours / week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to : https : / / pratumco.com / careers /

    Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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