What are the responsibilities and job description for the Medical Office Support, Oregon Allergy Associates position at Praxis Health?
Job Description
Oregon Allergy Associates, part of Praxis Health, is seeking a part-time Front Desk Coordinator with exceptional customer service skills and medical office experience.
Schedule: 3 days per week, about 21 hours a week.
We invite you to watch this short video to see what makes the Praxis Health family so special: Watch Here
As a Front Desk Coordinator, you will:
- Greet, screen, and schedule patients
- Ensure accurate patient information entry
- Handle clerical tasks related to clinical services
- Assist with other medical receptionist duties as needed
What We’re Looking For:
- A quick learner with a passion for healthcare
- Someone who thrives in a fast-paced environment
- A detail-oriented and highly organized professional
- Exceptional customer service skills
- Experience with electronic medical records and specialty scheduling is highly preferred
If you're ready to join a dynamic healthcare team, we’d love to hear from you!
Essential Job Functions:
- Greets, screens and schedules patients.
- Inputs information into electronic health records and other support services platforms.
- Performs clerical duties related to clinical service.
- Prepares and processes correspondence. Answers routine medical administrative inquiries.
- Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant information between patients and their clinical team.
- Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
- Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
- Ensures scheduling accuracy for ease and best use of provider and patient time.
- Vital contributor to internal communication via multiple software programs.
- Maintains files and assists establishing office systems.
- Assists in the care and maintenance of office equipment.
- Performs medical receptionist duties as necessary.
- Reliable attendance and presence at work.
Minimum Qualifications
Education and/or Experience
- High school diploma or general education degree (GED).
- Minimum 1 year of experience in a medical office setting supporting front desk. Specialty clinic scheduling experience preferred.
Knowledge, Skills, and Abilities:
- Knowledge of basic office equipment, including copiers, fax machines, and computers.
- Strong interpersonal and customer service skills.
- Ability to manage multiple priorities with minimal supervision.
- Ability to follow written and verbal instructions.
- Strong organizational and communication skills.
- Ability to maintain confidentiality of patient and employee information.
About Us
Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.
The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs.
We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge.
Come see how healthcare is done right!
General Physical Requirements
- Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
- The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Stress can be triggered by multiple staff demands and deadlines.
- Work is performed in an office environment. Involves frequent contact with staff and patients.
Equal Opportunity Statement
EOE Disabled/Veteran
Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
