What are the responsibilities and job description for the Customer Service Associate position at PRB Solutions?
We are currently seeking individuals to join our team at Prime Rise Business Solutions as the Customer Service Associate. We have the opportunity to work with the industry’s telecommunication giants and help expand their business while assisting our local communities. We have seen such tremendous growth over this past year that we are now looking to expand our team to keep up with our client’s demands.
We seek individuals who can bring a strong work ethic, a will to succeed, and a determination never to give up to our Customer Service Associate team. Our Customer Service Associate team does a miraculous job at bringing our client’s brand stories to life. Without our team’s innovative strategies, determination to stand out against competitors, and camaraderie, we would not be where we are today. So put your creativity, drive, and expertise to the test by joining our Customer Service Associate team TODAY!
Responsibilities of the Customer Service Associate:
- Communicate with customers face-to-face regarding client products and services that best fit their needs
- Develop a thorough understanding of our client’s needs and wants by attending sales meetings and client brand webinars
- Keep client sales and customer acquisition goals in mind when interacting with consumers to ensure all sales targets are being met
- Answer all consumer questions and ease all concerns according to client compliance guidelines and ensure to maintain a professional demeanor at all times
- Close and complete sales for consumers who are looking to purchase products and services
- Become an expert on all client product and service knowledge to overturn objections and negotiate new contracts
- Participate in daily and weekly promotions & sales campaign meetings, contributing feedback and new ideas on how to improve the client and sales processes
Requirements of the Customer Service Associate:
- High School Diploma or equivalent
- 0-3 years of experience working in customer service, sales, client-facing, communications, or other related fields
- Ability to work in a team setting and contribute a positive attitude
- Strong communication skills
Salary : $800 - $1,300
