What are the responsibilities and job description for the Shop Manager - Rentals position at PRC Resources?
INDUSTRY : Oil & Gas, Rental Equipment
LOCATION : Midland, TX
CONTEXT : Our client is seeking an experienced Shop Manager - Rentals to oversee the operations of their service shop. This role involves leading a team of technicians, managing equipment and inventory, coordinating repairs and maintenance, and ensuring high-quality customer service. The ideal candidate will bring strong leadership, technical expertise, and a proactive approach to conflict resolution to drive team success and operational efficiency.
RESPONSIBILITIES :
- Oversee daily operations of the service shop, ensuring smooth and efficient workflows.
- Recruit, train, and manage both technicians and administrative staff.
- Develop and implement standard operating procedures (SOPs) to improve productivity and operational efficiency.
- Ensure strict compliance with safety standards and regulations in all activities.
- Coordinate and manage equipment repairs, preventive maintenance, and inspections.
- Maintain accurate records of inventory, service history, and maintenance schedules.
- Collaborate closely with sales and procurement teams to forecast equipment needs and align inventory.
- Address customer requirements, concerns, and ensure high levels of satisfaction.
- Manage service-related costs, budgets, and expenses.
- Provide detailed performance reports on service operations, inventory, and repairs.
- Navigate and resolve conflicts within the team effectively, fostering a positive work environment.
- Stay updated on industry trends, technological advancements, and regulatory changes.
QUALIFICATIONS :
