Demo

Inside Sales Representative - Level 1

Precision Castparts Corp.
Irvine, CA Remote Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/31/2025

Inside Sales Representative - Level 1

Country
United States of America
State / County
California
City
Irvine
Division
Fasteners
Company
SLC
Function
Sales
Workplace Type
On-Site
Position type
Full Time


Opportunity ID

16772

Company Profile

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Job Description

Location Profile:

Headquartered in Irvine, CA, Shur-Lok manufactures fastening systems with superior locking devices for critical requirements, including engine module assembly, structural assembly, rotor blade attachment, and aircraft engine shaft and spindle applications. Operations at the Irvine location include CNC Machining, CNC Waterjet Cutting, Laser Marking, Heat Treating, NDT, and EDM.

Position Summary:

As an Inside Sales Representative, you'll be the heart of our customer journey, managing relationships from initial contact through the sales cycle and beyond. Your key responsibilities will involve understanding and communicating with assigned customers, developing new leads, and managing order entries and RFQs. You will efficiently respond to customer inquiries, resolve issues, and maintain excellent customer relations. In addition, you will handle sensitive pricing and customer account data, ensuring the company's financial interests and customer relations. You'll also contribute to the team by sharing your knowledge and training others on departmental policies and procedures. Join us if you have a passion for sales and a commitment to delivering exceptional customer service.

Primary Duties & Responsibilities:

  • Act as an account manager to assigned strategic “B” level customers.
  • Communicate effectively with customers, providing excellent service, answering questions, and conveying detailed product information. You'll also make outbound calls to potential customers and follow up on leads.
  • Maintain a robust database of current and potential customers, ensuring their information is accurate and readily accessible.
  • Keep up to date with our product and service information and updates, demonstrating features to customers and staying informed about competing products and services.
  • Research and qualify new leads, supporting growth initiatives and ensuring focus on the most promising opportunities.
  • Manage customers' orders, submit RFQs, reply to customer quotations in a timely manner, and enter price changes into our computer system.
  • Assist customers with matters related to Operations, Planning, Quality, Engineering, Shipping, and Accounting. Support Operations & Shipping during Month and Quarter ends as needed.
  • Communicate customer feedback to upper management to improve our products and services.
  • Provide customer quotations based on the internal sales strategy, pricing database, cost database, and/or estimated costs provided by the estimating department.
  • Coordinate with Estimator or Inside Sales Manager for appropriate prices or to correct inconsistencies in pricing when there is missing or conflicting data, or the data conflicts with pricing guidance.
  • Investigate and resolve problems concerning manufacturing ship dates. Acts as a liaison between the company and the customer to expedite or amicably resolve delinquent shipments.
  • Always communicates, courteously, and professionally with customers, distributors, internal customers/suppliers, and other business contacts.
  • Complete company and customer documentation, such as Purchase Orders (P.O.) reviews, to ensure the final order is entered into the system correctly and matches what was offered to the customer.
  • Complete all documentation in a timely manner and submit responses to customers that meet the deadlines provided (e.g., bid close dates).
  • Coordinate with various departments to ensure continuity of pricing, shipping, and delivery dates.
  • Utilize available data and tools to assist in level-loading the shop.
  • Facilitate product returns and invoice adjustments.
  • Process and adjust for returned goods in the customer file by issuing replacement orders, credit memos, etc., to maintain an auditable transaction log.
  • Maintain network access to assigned customer portals.
  • Act as a backup to a secondary set of customers by maintaining a good working relationship with key contacts, maintaining access to customer portals, and cross-training with assigned Inside Sales Representatives to ensure continuity.
  • Work to understand customer demands and provides value-added ordering suggestions to meet customer needs. Provide insight and data to Inside Sales Manager and Outside Sales team.
  • Comply with all company policies and safety rules.


Required Skills and Experience:


  • Ability to work in a fast-paced environment.
  • High degree of professionalism and integrity
  • Excellent organizational and multitasking abilities
  • Ability to read and interpret business-related documentation
  • Strong written and verbal communication skills
  • Experience working with outside customers to find resolutions for inquiries
  • Proficiency in Microsoft Word and Excel, including the use of V-lookup and Pivot table functions
  • Knowledge of ERP systems and Customer Portal Applications


Education


  • Bachelor’s degree in marketing or business Administration, Engineering, or another related field is highly preferred.
  • 1.5-3 years of experience or record of strong performance matching job duties and responsibilities in inside sales or account management in an aerospace or other regulated manufacturing environment highly preferred.
  • Experience with business-to-business sales is highly preferred.


Physical Demands


An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus to perform the job’s essential functions.


Work Environment


Work will be performed in an office environment. Essential job functions may occasionally require the employee to enter the shop floor. Employee will be required to follow all safety procedures in the Office and shop floor environments, and employees will never be required to do anything without the proper Personal Protective Equipment (PPE).

For informational purposes only, the range of pay for this role is $23.25 to $34.75 US Dollar (USD) Hourly based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company’s Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 1X the Company’s bonus multiple, based on the Company’s performance in the applicable quarter. Employees will receive 80 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company’s 401(k) plan.
This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.

Salary : $23 - $35

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Inside Sales Representative - Level 1?

Sign up to receive alerts about other jobs on the Inside Sales Representative - Level 1 career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$63,382 - $90,792
Income Estimation: 
$80,083 - $123,269
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$66,430 - $110,036
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$101,209 - $157,654
Income Estimation: 
$161,422 - $229,038
Income Estimation: 
$144,977 - $217,176
Income Estimation: 
$63,227 - $94,954
Income Estimation: 
$116,498 - $172,747
Income Estimation: 
$71,829 - $108,969
Income Estimation: 
$82,719 - $127,392
Income Estimation: 
$116,498 - $172,747
Income Estimation: 
$101,209 - $157,654
Income Estimation: 
$71,829 - $108,969
Income Estimation: 
$116,498 - $172,747
Income Estimation: 
$80,609 - $130,009
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Precision Castparts Corp.

Precision Castparts Corp.
Hired Organization Address Carson, NV Full Time
Wax Assembly (Swing) Work Shift Monday to Friday 2 : 00pm to 10 : 30pm Position Overview : We are seeking a detail-orien...
Precision Castparts Corp.
Hired Organization Address Tulsa, OK Full Time
Precision Castparts Corporation is a leading global supplier to the aerospace industry. We have an exciting opportunity ...
Precision Castparts Corp.
Hired Organization Address Huntington, WV Full Time
Country United States of America State / County West Virginia City Huntington Division Metals Company HBE Function Engin...
Precision Castparts Corp.
Hired Organization Address Carson, NV Full Time
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market lead...

Not the job you're looking for? Here are some other Inside Sales Representative - Level 1 jobs in the Irvine, CA area that may be a better fit.

AI Assistant is available now!

Feel free to start your new journey!