What are the responsibilities and job description for the IT Help Desk Technician position at Precision Castparts Corp.?
IT Help Desk Technician
16838
With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.
PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.
In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.
Business Profile:
PCC Aerostructures is a leading supplier of complex components and assemblies to the global aerospace industry.
PCC Aerostructures now includes more than 35 plants in the U.S, Europe and Asia with over 5000 employees and has ambitious growth plans. Businesses within PCC Aerostructures include Primus International, SPS Aerostructures, Centra, Avibank and AVK, Klune, ProCoat, Southwest United Industries, Progressive Incorporated, Synchronous, Noranco and Kalistrut. Plants locations include Washington, Utah, California, Oklahoma, Kansas, Texas, Ohio, Canada, Mexico, the UK and China.
Location Profile:
Walden’s Machine was founded in 1976 by Charlie Walden. Primus purchased Walden’s in 2006 and PCC purchased Primus in 2011. The Company offers a complete range of products and services including high speed machining (3, 4 & 5 axis medium/complex aluminum and hard metal machining), kitting, assembly and integration, decorative coatings, airfoil/propulsion structures specialist and global supply chain management. Walden’s is a 24 hour facility and is staffed with 340 employees.
Walden’s has a reputation for market leading performance and responsiveness in high speed machining. Some of their well-known customers included, but are not limited to, Boeing, Bombardier, Spirit Aerosystems, Bell Helicopter, Airbus, and GE Aviation. The Company is fully certified for IS0 9001 and hold Revision “C” registration for AS9100.
Position Summary:
The I.T. Support Tech. maintains the integrity and security of information in support of the business needs. Oversee and maintain the equipment and software, makes sure it is in working order and of sufficient capability to handle the tasks required. Must insure that information is available, secure, and recoverable.
Primary Duties & Responsibilities:
- Installation and maintenance of server hardware and software.
- Maintenance and expansion of the network infrastructure.
- Provide help-desk support for equipment users.
- Provide a means of restoring lost or damaged data.
- Enforce information security by implementing hardware/software solutions and user policies.
- Maintain hardware leasing and application license services.
- Provide department managers with efficient solutions through consulting and analysis.
Minimum Requirements:
- High school diploma or GED.
- At least 5 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.
- Directly related, completed degrees from accredited institutions and/or industry recognized certifications may be substituted for experience on a year-for-year basis.