What are the responsibilities and job description for the Customer Service Data Entry Collections Clerk position at Precision Door Service of Memphis?
Benefits : 401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
About the Role :
We are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.
Responsibilities :
Answering incoming calls and assisting customers with inquiries
Entering customer information and service requests into our database
Providing support to the service technicians and dispatch team
Assisting with scheduling and confirming service appointments
Maintaining a high level of professionalism and customer service at all times
Contact customers by phone, text, or mail
Review and update account status
Maintain records of payments and account details
Schedule follow-up communication with customers
Monitor accounts receivable
Requirements :
Prior experience in customer service, data entry role, and collections
Proficiency in QuickBooks
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy
About Us :
Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.
