Clinical and Administrative Operations Assistant

Job description

The ideal candidate has excellent communication and organization skills, has a positive energy, is well-spoken with a welcoming attitude, looks to create a personalized experience for patients, thrives in a team-environment, and can handle stressful situations. The candidate will be an integral part in ensuring that our office operations run smoothly and are successful in supporting our patients. A rapidly-growing, elite, and patient-centered medical practice is looking to add a team player to undertake a variety of day-to-day office and clerical tasks.

An excellent working team player is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed.

This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The goal is to ensure that office operations are efficient and add maximum value to the organization.

Responsibilities

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Track, order, and schedule, as needed, biomarker/ lab tests, DEXA / full body composition scans, appointments as recommended by provider.
• Retrieve labs regularly from the portal, schedule appointment and prepare them for the provider.
• Contact patients via phone to schedule lab reviews and follow up appointments.
• Manage patient medication refill requests.
• Thoroughly educate and provide explanation of procedures to patients and family members as directed.
• Perform all other duties as assigned.

Requirements

• Excellent communication and interpersonal skills
• Organized with the ability to prioritize and multi-task
• Must be polished, professional, and have a strong command of both written and verbal English
• Reliable with patience and professionalism
• Proven experience in a medical office setting required
• Experience in customer service is a plus
• BS/BA required
• Minimum 2 years experience in a medical office and/or customer service

Eligibility Requirements

• Must be at least 18 years of age or older.
• Must be willing to submit to a background investigation.
• Must be willing to submit to a drug and alcohol screening.
• Must have unrestricted work authorization to work in the United States.

Job Type: Full-time

Pay: $52,000.00 - $54,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• No weekends

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Coconut Creek, FL 33073 (Preferred)

Work Location: In person

Salary : $52,000 - $54,000