What are the responsibilities and job description for the Front Desk Associate position at Precision Healthcare Specialists?
Description:
Precision Healthcare, a leading network of specialists, is seeking a friendly, detail-oriented Front Desk Receptionist to join our team. This role is the first point of contact for patients and visitors, ensuring a welcoming and efficient front office experience. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced medical environment.
Key Responsibilities:
- Greet and check in patients, families, and vendors with professionalism and a warm demeanor.
- Schedule and confirm patient appointments while managing provider calendars.
- Verify insurance information, collect co-pays, and process patient payments.
- Maintain and update patient records in the EMR system.
- Answer phone calls, address inquiries, and route messages to the appropriate staff.
- Assist with new patient registration, ensuring all required documentation is completed.
- Coordinate referrals and obtain necessary authorizations as needed.
- Collecting payments.
- Maintain a clean, organized, and efficient front office area.
- Adhere to HIPAA regulations to protect patient confidentiality.
Education: High school diploma or equivalent required; additional medical office training preferred.- Experience: 1-2 years of medical office or front desk experience preferred.
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Skills:
- Strong communication and interpersonal skills.
- Proficiency in EMR and scheduling software (Epic, Athena, etc.).
- Ability to handle a fast-paced environment while maintaining attention to detail.
- Knowledge of insurance verification and medical terminology is a plus.
Full Time
Monday Thru Friday
6:30AM to 3:00PM
