What are the responsibilities and job description for the Front Desk/Tech Assistant PRN position at Precision Imaging Centers?
Description
Precision Imaging Centers is a rapidly growing diagnostic imaging company in Florida, committed to providing exceptional clarity and superior care. As we expand, we are looking for individuals who are passionate about patient care and ready to support our clinical staff in delivering a positive experience for all our patients.
We are currently seeking a PRN Front Desk/Tech Assistant to work at our St. Augustine location in Jacksonville, FL. This is an exciting opportunity in healthcare that allows you to grow your career while playing a vital role in patient care and operations.
Some shifts will be up to 12 hours and may include weekends.
Position Overview:
As a PRN Front Desk/Tech Assistant, you’ll be handling front desk duties while also working closely with Technologists to assist patients during imaging procedures. You will be responsible for creating a welcoming environment, ensuring smooth administrative operations, and assisting in patient preparation for their imaging exams.
Key Responsibilities:
- Serve as the first point of contact, greeting patients warmly and ensuring a positive experience from start to finish.
- Assist Technologists by preparing patients for their procedures and offering support during imaging sessions.
- Register patients and ensure all necessary information, including insurance, is up to date.
- Handle payments and process financial transactions accurately.
- Manage incoming phone calls, directing them appropriately professionally.
- Schedule patient appointments efficiently, considering patient convenience and center efficiency.
- Maintain patient confidentiality, adhering to HIPAA and other relevant regulations.
- Provide support for additional center operations as needed, always with a focus on patient care.
Requirements:
- A solid two-year work history in customer service, hospitality, or patient care is required to ensure you bring strong interpersonal skills and a customer-focused approach to this role.
- Ability to work as needed (PRN) based on the center’s schedule and patient volume.
- Strong communication and organizational skills to engage with patients effectively, physicians, and colleagues.
- Ability to assist Technologists with patient preparation and support.
- Thrive in a fast-paced environment, balancing multitasking with a patient-centered approach.
- Excellent attention to detail and decision-making skills when handling patient-related tasks.
- Familiarity with phone and computer systems; ability to learn new technologies quickly.
- Commitment to maintaining confidentiality and patient privacy.
Qualifications:
- High school diploma or equivalent required.
- Experience in a medical office or radiology setting is preferred but not mandatory.
- Prior experience in a customer service, hospitality, or patient care role is essential.
Why Join Precision Imaging Centers?
- Competitive Pay
- Flexible Scheduling
- Opportunities for Growth
- Work-Life Balance
- Rewards, Recognition, and Referral Bonuses
As Precision Imaging Centers continue to expand, now is the perfect time to join our team. With the opening of our newest center on Jacksonville’s south side, we’re looking for dedicated individuals to grow with us and advance their careers.
Requirements
- High school diploma or equivalent required.
- Experience in a medical office or radiology setting is preferred but not mandatory.
- Prior experience in a customer service, hospitality, or patient care role is essential.
Salary : $16 - $20
