What are the responsibilities and job description for the Medical Receptionist position at Precision Internal Medicine?
Medical Receptionist are the face of the practice. You will act as a liaison for patient appointments, gathering and inputting registration information, performing front office support roles including records and accommodating patient service. This includes booking appointments, greeting patients, processing necessary information to support that activity and triaging with physicians and medical assistants on acute scheduling problems.
QUALIFICATIONS:
Essential qualities necessary include, but are not limited to:
- Patient and pleasant personality; working well with a variety of people
- Detail oriented
- Team play
- Ability to work independently and have high level critical thinking skills
- Interfaces well with staff and physician
- Professional demeanor
- Basic knowledge of HIPAA law
Job Responsibilities:
- Schedule appointments via telephone and in person
- Check in/register patients, verify information on established patients, and update patient information in computer
- Collect co-pays and daily balancing of cash box
- Answer patient calls and direct appropriately
- Facilitate flow of patients by coordinating with medical assistants
- Accomplish other front office tasks such as records filing, faxing, opening mail, etc.
- Assist patients with online portal access
- Complete duties as directed by supervisor
Job Specifications Education/Experience:
- High School education
- Minimum one year Medical Reception experience (required)
- Experience with E clinical works required
Skills/Abilities
- Problem solving skills
- Skill in using a computer
- Skill in using E clinical works
- Ability to type/data entry
- Ability to remove oneself personally from given situations, remaining objective
- Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff
- Ability to multi-task
- Skill in organizing and reporting information that is accurate and complete
- Understanding of the need for and evidence of consistent respect for confidentiality
- Ability to maintain composure in stressful situations
- Skill in establishing and maintaining effective working relationships with all staff
- Ability to prepare records in accordance with detailed instructions
- Ability to communicate clearly
- Consistency and timeliness in attendance
Physical Requirements: Light-Medium
- While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert 15 to 20 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or 5 to 10 pounds of force frequently, and/or greater than negligible up to 5 pounds of force constantly to move objects.
- May be exposed to infectious specimens, diseases, and soiled laundry.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
Schedule:
- Monday to Friday
Experience:
- eClinicalWorks: 1 year (Required)
- Medical receptionist: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
Salary : $18 - $20