Logistics Supervisor

Shipping and Receiving Manager Job Duties:

1. Leadership & Supervision

· Oversee daily operations of the shipping and receiving department, ensuring smooth and efficient workflow.

· Supervise and train shipping and receiving employees, providing guidance and addressing performance issues.

· Develop and implement departmental policies, procedures, and best practices to ensure accuracy and efficiency.

· Maintain excellent customer relations – local and overseas

1. Strategic Planning

· Plan and schedule shipments and deliveries to optimize productivity and reduce costs.

· Collaborate with other departments (e.g., inventory, procurement, customer service) to align shipping schedules with production needs and customer deadlines.

· Manage relationships with customers and negotiate contracts for shipping services.

1. Inventory Control & Management

· Ensure accurate inventory records through Indysoft

· Monitor Indysoft to track incoming and outgoing equipment to ensure timely and accurate processing.

· Implement strategies to improve equipment to reduce turnaround time.

1. Budget & Cost Management

· Monitor shipping and receiving budgets, ensuring costs are within projected limits.

· Identify cost-saving opportunities, such as negotiating better shipping rates or improving operational efficiency.

· Track freight costs, insurance, and handling expenses to ensure they align with financial forecasts.

· Maintain PMI product ordering list

· Order parts as requested and maintain vendor reliability.

1. Compliance & Safety

· Ensure all shipping and receiving operations comply with company policies and relevant industry regulations, including health and safety guidelines.

· Oversee employee safety training, ensuring safe materials, machinery, and equipment handling.

· Manage documentation for regulatory compliance, such as customs paperwork for international shipments.

1. Problem Solving & Issue Resolution

· Address and resolve any issues related to delayed shipments, damaged goods, or discrepancies in order fulfillment.

· Coordinate with carriers and suppliers to troubleshoot any logistical problems.

· Implement corrective actions to prevent recurring problems in the shipping and receiving process.

· Coordinate with customers for any corrections on paperwork or customer relation issues.

· Coordinate with the Lab manager for day-to-day operations or any corrections needed with equipment or techs.

1. Onsite Support: (Local & Overseas)

· Provided onsite paperwork (week prior to onsite if possible)

· Scheduling of any accommodations needed: Flight, hotel, car rentals..

· Reconcile completed onsite customer calibration lists for invoicing

· QA paperwork before being sent to the customer

· Communicate with customers for corrections or missed paperwork

1. Vehicle Maintenance:

· Maintain monthly maintenance checklist

· Maintain work vehicle servicing (oil changes, recalls, tire rotations)

· Maintain work vehicles are full on gas at all times.

Shipping and Receiving Employee Job Duties:

1. Processing Shipments

· Prepare outgoing shipments by packing, labeling, and processing goods according to company procedures. (via: Slack, Indysoft, Worldwide Express, Ryder, Fedex)

· Receive incoming shipments, verifying accuracy against purchase orders and inspecting for damage or discrepancies (Indysoft)

· Track shipments and update vendor reliability when parts or equipment are shipped or received for parts ordered or OEM repair.

1. Documentation & Records

· Maintain accurate records of shipments, including packing slips, delivery notes, and inventory adjustments.

· Prepare shipping documents (e.g., bills of lading, customs forms) for domestic and international shipments.

· Report any shipping or receiving discrepancies to the manager or supervisor.

1. Equipment Operation

· Operate pallet jacks, and other material handling equipment to move equipment and packages.

· Able to lift 50lbs

· Maintain equipment in good working condition, reporting any issues to the manager.

1. Quality Control

· Inspect incoming shipments for damaged or incorrect items and report issues to the manager.

· Ensure that outgoing shipments are packed securely and correctly to avoid damage during transit.

· Assist in quality assurance checks to verify that items being shipped meet customer specifications.

· QA certification on equipment calibrated for any corrections

· Maintain internal mistake log for any corrections needed

1. Safety & Cleanliness

· Follow all safety protocols for handling materials, especially hazardous or heavy items.

· Maintain a clean and organized workspace, ensuring that aisles and storage areas are free of obstructions.

· Report any unsafe working conditions or potential hazards to management.

Key Differences:

· Manager focuses on leadership, strategy, cost management, and compliance, ensuring that the department runs efficiently and in line with company goals.

· The employee is responsible for the hands-on tasks of processing shipments, maintaining records, operating equipment, ensuring the accuracy and safety of the shipping and receiving process, and maintaining customer relations.

In summary, the manager oversees the entire shipping and receiving operation, while the employee handles the day-to-day execution.

Job Type: Full-time

Pay: $20.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $20 - $35