Counter Person

The Pharmacy Counter Person is responsible for supporting the pharmacy team in the daily operations of the pharmacy. They assist customers in person and over the phone, help manage medication inventory, and ensure the smooth operation of the pharmacy counter.

Key Responsibilities:

• Customer Service:
• Greet and assist customers in a friendly and professional manner.
• Answer customer queries regarding medications, prescriptions, and over-the-counter products.
• Assist customers with the preparation of prescriptions and medication orders.
• Provide information about medication refills, dosage instructions, and side effects (under the supervision of a pharmacist).
• Prescription Management:
• Process prescription orders, including receiving, verifying, and labeling prescriptions.
• Assist in filling medication orders, ensuring that prescriptions are accurate and complete.
• Provide prescription pickup service to customers and verify customer details.
• Inventory Management:
• Help in tracking and managing inventory, including stocking shelves, organizing medications, and checking stock levels.
• Notify the pharmacist when inventory is low or expired products are found.
• Assist with receiving and storing medication deliveries.
• Record Keeping and Documentation:
• Maintain accurate and up-to-date records of prescriptions and medication dispensed.
• Ensure compliance with pharmacy regulations and confidentiality standards, including HIPAA (Health Insurance Portability and Accountability Act).
• Assist in handling prescription files and patient information.
• Administrative Support:
• Handle cash register transactions, process payments, and issue receipts.
• Schedule appointments or consultations with the pharmacist for customers.
• Ensure the pharmacy counter is clean, organized, and fully stocked.
• Collaboration with the Pharmacy Team:
• Work closely with pharmacists and other staff to ensure the efficient operation of the pharmacy.
• Assist pharmacists in managing medication therapy and promoting safe medication use.

Skills and Qualifications:

• Education: High school diploma or equivalent (some positions may require certification or training in pharmacy assistance).
• Experience: Prior experience in retail or customer service is preferred. Experience in a pharmacy setting is an advantage.
• Skills: Strong customer service skills, attention to detail, ability to handle confidential information, good communication skills, basic math skills for handling prescriptions and payments

Working Conditions:

• Typically, that may require working evenings, weekends, or holidays.
• May involve standing for extended periods and working in a fast-paced environment.

The Pharmacy Register Person is responsible for providing excellent customer service, handling financial transactions at the pharmacy counter, and supporting pharmacy operations. They interact directly with customers, manage payments, and assist with non-medical inquiries.

Key Responsibilities:

• Customer Service:
• Greet customers in a friendly and professional manner.
• Answer customer questions related to over-the-counter products and store policies.
• Provide assistance with prescription pickup and ensure customers receive the correct medications.
• Inform customers of special promotions or sales on pharmacy-related items.
• Cash Register Operations:
• Operate the cash register to process payments for prescriptions, over-the-counter medications, and other pharmacy products.
• Accurately process cash, credit, debit, and insurance payments, and issue receipts.
• Handle refunds, exchanges, and returns, following pharmacy policies.
• Prescription Assistance:
• Assist customers with prescription drop-offs and pickups.
• Verify customer details for prescriptions to ensure accuracy.
• Communicate with the pharmacy team to ensure that prescriptions are filled accurately and promptly.
• Inventory and Stocking:
• Assist with restocking over-the-counter medications and other pharmacy-related products.
• Ensure that the pharmacy area is tidy and organized, with products clearly labeled and easy for customers to access.
• Alert pharmacy staff when inventory is low on popular items or when new stock arrives.
• Administrative Support:
• Maintain customer records as necessary and ensure they are up-to-date.
• Help maintain accurate records of sales and inventory levels.
• Assist with filing or organizing paperwork, including customer receipts and prescription logs.
• Safety and Compliance:
• Ensure that all transactions and customer interactions comply with pharmacy and healthcare regulations (such as HIPAA or other relevant standards).
• Follow company policies and safety procedures for handling medications, payments, and customer data.
• Other Duties as Assigned:
• Support the pharmacy team with general administrative or clerical tasks as needed.
• Ensure that the pharmacy counter area is well-kept and professional in appearance.
• Occasionally assist with phone calls related to product inquiries or prescription status.

Skills and Qualifications:

• Education: High school diploma or equivalent; some positions may require basic knowledge of pharmacy or healthcare terms.
• Experience: Previous customer service or cashier experience is often required, preferably in a retail or pharmacy setting.
• Skills:
• Strong communication and interpersonal skills.
• Proficient in handling cash and transactions accurately.
• Attention to detail for handling customer information and prescriptions.
• Basic math skills for calculating payments, change, and inventory.
• Ability to work efficiently and handle a fast-paced environment.

Working Conditions:

• Typically a full-time or part-time role, which may involve evening shifts, weekends, and/or holidays.
• May involve standing for long periods and working in a busy environment.
• The position may require wearing uniforms, depending on the pharmacy's policy.

Certifications (optional):

• Some pharmacies may offer training or certification programs for pharmacy register personnel to familiarize them with pharmacy-specific procedures and medication-related tasks.

Job Type: Part-time

Pay: $16.50 per hour

Expected hours: 15 per week

Benefits:

• Employee discount
• Paid training

Shift:

• Day shift
• Evening shift

Ability to Relocate:

• Bellmore, NY 11710: Relocate before starting work (Required)

Work Location: In person

Salary : $17