Physical Therapy Scheduler

Precision Physical Therapy & Fitness is seeking a helpful individual with excellent customer service skills to join our client communication team full time from 10:00am - 6:30pm Monday through Friday at our Santa Cruz location.

About the Role:

As a Physical Therapy Scheduler at Precision Physical Therapy & Fitness, you will play a crucial role in ensuring the smooth and efficient operation of our clinic. You will be responsible for managing the schedules of our physical therapists and patients, ensuring that appointments are booked accurately and in a timely manner. Your attention to detail and excellent communication skills will be essential in ensuring that our patients receive the highest level of care possible. You will work closely with our team of physical therapists and administrative staff to ensure that our clinic runs smoothly and efficiently.

Minimum Qualifications:

• High school diploma or equivalent education
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficiency in Google and ability to learn web based scheduling software

Preferred Qualifications:

• Associate's or Bachelor's degree in a related field
• Experience working in a healthcare or physical therapy setting
• Bilingual in English and Spanish

Responsibilities:

• Schedule appointments for physical therapy sessions, ensuring that appointments are booked accurately and in a timely manner
• Communicate with patients to confirm appointments and provide necessary information
• Coordinate with physical therapists to ensure that their schedules are optimized and that they have the necessary information for each appointment
• Maintain accurate records of patient appointments and physical therapist schedules
• Assist with administrative tasks as needed, including answering phones, responding to emails, and filing paperwork

Culture:

Precision's goal is to impact our clients' lives in a positive way while crafting a work experience that is innovative, engaging, and fun. Our company culture is built on the following fundamentals:

Client First: Focus on the client’s needs - it is our job to assist clients in achieving their goals. Help them feel heard, engaged and joyful.

Client Success: Know clients achieve success with increased exposure and access to Precision Physical Therapy & Fitness's unique, high quality and effective services.

Client Empathy: Understand every referral is a person asking for help and that we are here to help that client.

Teamwork: Know all members of the organization can provider an outstanding client experience and support each team member in doing so.

Commitment: Commit to Precision Physical Therapy & Fitness objectives to better our community and act in a way that is consistent with what is necessary to achieve them.

Direct Communication: Proactively communicate with teammates about needs and concerns and give and receive focused feedback.

Accountability: Follow through on doing the things that we say we will do.

Precision Physical Therapy & Fitness is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.