What are the responsibilities and job description for the Call Center Agent/Customer Service position at Precision Staffing?
Precision Staffing is partnering with one of Cincinnati’s largest healthcare organizations to hire an HR Call Center Agent. This role serves as the first point of contact for HR-related inquiries, providing essential support to employees and managers in a fast-paced environment.
Key Responsibilities for HR Call Center Agent:
- Use scripts, knowledge bases, and reference guides to respond to employee inquiries.
- Navigate multiple systems to locate policies and provide accurate information.
- Communicate with empathy and professionalism, de-escalating situations when needed.
Qualifications for HR Call Center Agent:
- Bachelor’s degree required.
- Ability to multitask and navigate multiple screens efficiently.
- Prior HR experience preferred, but not required.
- Strong customer service and problem-solving skills.
- Flu vaccine required.
Why Apply?
- $22/hour pay rate.
- Work with a top healthcare organization in Cincinnati.
- Gain valuable HR experience in a supportive, team-oriented environment.
- Opportunity for extension or permanent placement based on performance.
Apply today to start your career in HR with a leading healthcare organization!
#HP
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you currently vaccinated for the flu, or willing to get vaccinated?
Education:
- Bachelor's (Required)
Experience:
- call center: 2 years (Required)
- Computer literacy: 3 years (Required)
Ability to Commute:
- Bond Hill, OH 45237 (Preferred)
Work Location: In person
Salary : $22
