What are the responsibilities and job description for the Automotive Service Advisor position at Precision Tune Auto Care?
Job Summary
As a Service Advisor, you will be the primary point of contact for customers requiring automotive maintenance or repairs. Your role will involve assessing vehicle issues, recommending services, and ensuring customer satisfaction throughout their service experience.
Responsibilities
- Interact with customers to determine vehicle problems and service needs
- Provide accurate estimates for repairs and maintenance services
- Schedule service appointments and follow up with customers on the status of their vehicles
- Communicate effectively with technicians to ensure timely completion of work
- Upsell additional services based on customer needs
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized service area
Skills
- Knowledge of automotive sales processes and dealership operations
- Strong mechanical knowledge to assess vehicle issues accurately
- Excellent customer service skills to build rapport with clients
- Experience in cash handling and processing payments
- Proven ability to upsell services based on customer requirements
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 50 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 10 hour shift
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $20
