Demo

Service Technician- Onsite

Precision X-Ray Irradiation
Madison, CT Full Time
POSTED ON 1/3/2025 CLOSED ON 2/17/2025

What are the responsibilities and job description for the Service Technician- Onsite position at Precision X-Ray Irradiation?

Great people make Precision X-Ray, Inc. a great company.

Position: Service Technician

Company Description
State-of-the art research demands high performance and dependable tools to achieve reliable and repeatable results.
Precision is the leading provider of safe, high-output X-ray irradiators used in modern translational research. It is our mission to continually develop X-ray systems that help researchers globally to better understand radiation-induced effects in the sciences of molecular biology and cancer research.

What do you get to do in this position?
Precision X-Ray is seeking talented individuals with a strong work ethic to be part of our service team in Madison, CT.

We currently have opportunities for an onsite Service Technician.

Responsibilities

  • Primary point of contact for incoming technical support via phone, email, or remote service.
  • Diagnose technical issues, provide remote support, and troubleshoot problems to resolution, both on-site and through virtual assistance.
  • Provide support to Field Service Technicians and Sales, dealers as needed.
  • Perform factory evaluations, repairs, and testing of replacement parts as needed.
  • Maintain service work area and test beds.
  • Create and maintain detailed and accurate service records in CRM, including service reports, equipment manuals, and customer communication logs. As well as ECNs management
  • Assist with Service Inventory.
  • Works closely with our Service Coordinator to help facilitate scheduling of repairs and replacement parts.
  • Directs Field Service personnel as needed when in-house.
  • Collaborate with the engineering and product development teams to provide feedback on product performance, potential improvements, and common issues encountered in the field.
  • Stay updated on the latest industry trends, product advancements, and technical developments to enhance personal and team knowledge.
  • Occasionally perform on-site installation and preventative maintenance of X-ray devices, ensuring proper setup and functionality.
  • Performs all other duties as required to meet the company’s goals and objectives.

Required Skills and Experience

  • Knowledge of mechanical assemblies with the ability to read and understand schematics and wiring diagrams.
  • Proficient in troubleshooting and repairing electronic and mechanical components.
  • Strong understanding of X-ray technology and associated systems.
  • Familiarity with software diagnostics and system integration.
  • Minimum of 2 years of experience in servicing and maintaining X-ray devices or similar equipment.
  • Excellent verbal communication skills
  • Strong interpersonal skills, especially in conflict resolution situations.
  • Strong problem-solving skills with the ability to think critically and find innovative solutions to technical challenges.
  • Able to work effectively with minimal supervision.
  • Focused on providing quality customer service while keeping the company’s goals and focus in mind.
  • Work closely with customers both nationally and internationally from a variety of different industries
  • Ensure that team priorities and goals are met and or exceeded.
  • Ability to collaborate effectively with cross-functional teams and contribute to a positive working environment.
  • Must effectively use a variety of computer software to maintain client relationships, including CRM, ERP, and Office applications.
  • Understanding X-ray systems and dosimetry is a plus.

Education Requirements:

Technical degree or equivalent in electronics. Bachelor’s degree in electrical engineering, electronics, or x-ray imaging is preferred.

Benefits:

Typical Work Schedule:

  • Competitive salary
  • Health and dental insurance
  • Retirement savings plan
  • Professional development opportunities

Job Type: Full-time, Permanent
Precision X-Ray is an Equal Opportunity Employer (E.O.E)

14 New Road Tel: 1(203) 484-2011
Madison, CT 06443

www.precisionxray.com

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Field service: 1 year (Preferred)

Work Location: In person

Salary : $55,000

Automotive General Service Technician
Monro Auto Service and Tire Centers -
Cheshire, CT
Licensed D2 Refrigeration/HVAC Service Technician
Unlimited Service Group -
North Haven, CT
Pool Service Technician
Blue Wave Pool Service and Supplies, Inc. -
Wallingford, CT

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Technician- Onsite?

Sign up to receive alerts about other jobs on the Service Technician- Onsite career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$53,290 - $69,188
Income Estimation: 
$61,853 - $80,766
Income Estimation: 
$97,686 - $120,598
Income Estimation: 
$119,446 - $146,672
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$105,679 - $151,773
Income Estimation: 
$56,714 - $74,079
Income Estimation: 
$65,102 - $82,712
Income Estimation: 
$61,824 - $83,251
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$81,544 - $101,492
Income Estimation: 
$66,642 - $81,629
Income Estimation: 
$79,540 - $98,616
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$105,679 - $151,773
Income Estimation: 
$49,252 - $66,096
Income Estimation: 
$54,058 - $69,452
Income Estimation: 
$56,714 - $74,079
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$70,494 - $89,086
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Service Technician- Onsite jobs in the Madison, CT area that may be a better fit.

Entry Level Service Technician

Hobart Service, Wallingford, CT

Test Equipment Technician (Onsite)

Collins Aerospace, Cheshire, CT

AI Assistant is available now!

Feel free to start your new journey!