What are the responsibilities and job description for the Customer service position at Preference Employment Solutions?
Job Position : Customer Service
Location : Fargo, ND 58102
Pay Rate : $19.00 / hr
Shift : M-F 8am-5pm
Description : Be a part of our great customer service / sales team by using your communication and multitasking skills to work as a customer service rep.
Responsible for being part of a motivated customer service team ensuring that the company delivers the highest level of customer service.
Good communication skills and a willingness to learn a variety of products required. Answer incoming phone calls from existing customer s potential customers, and outside sales reps.
Assist customers with placing orders. Entering Purchase orders for accounts who use EDI. Investigate returns and issue customer credits.
Work with both internal and external customers to answer their questions and product inquiries. Must be a problem solver! Must be a self-starter.
Must have strong attention to detail. Must be proficient in Excel and Word.
Other duties as assigned
Benefits : 401(k), dental insurance, EAP, health insurance, life insurance, PTO, vision, employee discount, profit sharing
Required experience / Skills : Previous CSR - 2 years required, Excel - 2 years required, Word - 2 years required
Last updated : 2024-11-17
Salary : $19