What are the responsibilities and job description for the Automotive Service Advisor position at Preferred Auto Dealerships?
We're seeking a Service Advisor to join our team.
Are you a passionate, skilled, and dedicated individual who is looking for the opportunity to work at our store? We strongly encourage you to apply to our Service Advisor position.
Do you have experience as a service advisor, assistant lane manager or service consultant? Apply now for our Service Advisor.
Reasons to Join:
- 401k
- Blue Cross Blue Shield/ dental/vision
- Paid Vacation
- Performance Bonuses
- Preferred Career Path
- On the job training
- Manufacturer training encouraged
- Family owned/Cares and supports our community
- Fun Team Atmosphere, good tenure
- Growing store
- Cutting edge technology and systems
- State of the art equipment
- Safe Environment
- Career Advancement opportunities
- Ethical and Customer Focused Management and team
- Top compensation in the market with unlimited earning potential and hours
Who We Are
- Family owned
- Cares and supports community
- Fun team atmosphere
- Phenomenal Tenured staff
- Growing stores/organization
- Ethical
- Customer focused management staff
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
About Us
Preferred Auto Dealerships is a local group of family-owned automotive dealerships serving West Michigan for over 35 years. We are focused on creating an amazing work environment for our employees because we realize that they are our greatest asset. Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. We have a strong history in our community and supporting our community is a goal all our employees strive for.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.