What are the responsibilities and job description for the Body Shop Technician position at Preferred Automotive Group LLC?
About Company:
Building a Legacy
Since we opened our first dealership, we've steadily grown to one of the region's premier dealership groups, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Preferred Automotive Dealerships, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.
If you share in our beliefs, please take a look at our open position on the Careers page and apply today!
Partners With Our Community
At Preferred Automotive Dealerships, we strive to be much more than a business. We are partners with our community and as an employee, you will get a chance to give back as well. We partner with many local organizations, charities and events with the goal of supporting our local community and the less fortunate. We participate in 70x7 Life Recovery, The American Red Cross, West Michigan Coast Guard Festival, Drive 4 UR School, Grand Haven Artwalk, Grand Haven Christian Schools, Helen DeVos Children's Hospital of Spectrum Health, Mayo Clinic, Mercy Health Partners, Muskegon Christian, The National Kidney Foundation, Pound Buddies and many more!
About the Role:
The TECH position at Chrysler Muskegon is pivotal in ensuring the seamless operation of our retail technology systems. This role focuses on maintaining and troubleshooting various technological tools that enhance the customer experience and streamline store operations. The successful candidate will be responsible for implementing new technologies and ensuring that all systems are up-to-date and functioning efficiently. Additionally, this position will involve training staff on new systems and providing ongoing support to ensure optimal usage. Ultimately, the TECH role contributes significantly to the overall success of the retail environment by leveraging technology to improve service delivery and operational efficiency.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in a technical support role, preferably in a retail environment.
- Strong understanding of retail technology systems and software.
Preferred Qualifications:
- Certifications in relevant technology platforms or systems.
Responsibilities:
- Monitor and maintain all retail technology systems to ensure optimal performance.
- Troubleshoot and resolve technical issues as they arise, providing timely solutions.
- Implement new technology solutions and upgrades, ensuring minimal disruption to operations.
- Train staff on the use of new systems and provide ongoing technical support.
- Collaborate with management to identify areas for technological improvement and innovation.
Skills:
The required skills for this position include strong problem-solving abilities, which are essential for diagnosing and resolving technical issues quickly. Effective communication skills are necessary to train staff and explain complex technical concepts in an understandable manner. Attention to detail is crucial when monitoring systems and implementing upgrades to avoid disruptions. The preferred skills, such as familiarity with specific retail software, will enhance the candidate's ability to provide immediate support and training. Overall, a combination of technical expertise and interpersonal skills will enable the candidate to thrive in this dynamic retail environment.
