What are the responsibilities and job description for the Office Administrator / Care Coordinator- Work from Home position at Preferred Care at Home of Champlain Valley?
About Us:
Preferred Care at Home of Champlain Valley is a compassionate and client-focused in-home care agency dedicated to providing exceptional care to seniors and individuals in need of assistance. We are seeking a highly organized and detail-oriented Care Coordinator / Office Administrator to join our team and support our caregivers, clients, and overall office operations.
Job Summary:
The Care Coordinator / Office Administrator is responsible for ensuring seamless daily operations, including managing scheduling and the caregiver calendar, assisting with recruiting and hiring, and handling inbound calls from caregivers, prospective clients, and existing clients. This role is essential to maintaining high-quality service and operational efficiency within our agency.
Key Responsibilities:
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Scheduling & Calendar Management: Oversee and maintain the caregiver schedule, ensuring appropriate staffing levels and handling last-minute changes as needed.
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Recruiting & Hiring Support: Assist with sourcing, screening, and onboarding caregivers to meet staffing demands.
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Client & Caregiver Support: Serve as the first point of contact for caregivers needing assistance, as well as potential and current clients seeking services or support.
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Administrative Duties: Maintain accurate records, update client and caregiver databases, and support compliance with agency policies and state regulations.
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Communication & Coordination: Facilitate clear and professional communication between clients, caregivers, and the management team.
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Other Duties as Assigned: Provide additional administrative support as needed to ensure the smooth operation of the agency.
Qualifications:
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Previous experience in home care, healthcare administration, or a related field is preferred.
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Strong organizational and multitasking skills with attention to detail.
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Excellent communication and interpersonal skills.
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Proficiency in Google Office Suite and scheduling software.
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Ability to work independently and proactively problem-solve
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Ability to work in a fast-paced environment and handle urgent requests with professionalism.
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High school diploma required; associate’s or bachelor’s degree in related field strongly preferred.
Benefits:
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Competitive salary based on experience
- Work From Home Office
- Weekly Pay
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Paid time off
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Opportunity for growth within a supportive team environment
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Meaningful work that makes a difference in people’s lives
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
