Mobile Crisis Specialist

Job Description:

Job Title: Mobile Crisis Specialist I
Location: Quincy, IL
Department: Clarity Healthcare - Behavioral Health
Employment Type: Full Time Monday-Friday 8:00 p.m. - 5:00 p.m.

**Must qualify as a Mental Health Professional (MHP)

Job Summary:
Are you passionate about helping individuals in crisis? Join our team at Clarity Healthcare as a Mobile Crisis Specialist I.

As a Mobile Crisis Specialist, you will be on-call, mobile, and work as part of a team to offer face-to-face crisis assessments or telephone interventions. You'll be at the frontline of crisis response, ensuring individuals receive timely and appropriate care.

Quincy, IL offers variety of events and activities to choose from. Whether it’s the outdoors, the arts, recreation or music, Quincy is an entertainment hub with a high quality of life. Join us in making a difference in the lives of our clients and advancing your career!

Position Perks & Benefits:

• 29 Days of PTO

• Pay $18.00 - $21.00 per hour

• Eligibility for HRSA Loan Repayment *eligibility requirements

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement

Key Responsibilities:

• Receive calls from the ACI Crisis Line or Crisis Services Leadership to conduct telephone or face-to-face assessments.

• Collaborate with Crisis Team members and access community resources when needed.

• Assess risk and coordinate services for individuals in crisis, including facilitating hospitalization or connecting them to other resources.

• Create safety plans for individuals as necessary.

• Work with law enforcement and emergency medical personnel to support individuals and their families.

• Maintain communication with internal and external partners to provide access or referrals to services.

• Recognize signs and symptoms of mental illness in children and adults to effectively serve individuals in crisis.

• Navigate legal issues regarding custody and guardianship to provide care in the least restrictive environment.

• Understand the involuntary commitment process.

• Ensure proper documentation to comply with DMH, BBH, and other entity requirements.

• Adhere to agency policies and procedures, including emergency and corporate compliance policies.

• Participate in scheduled conference calls, webinars, meetings, trainings, and supervision.

Education and/or Experience Qualifications:

• Bachelor’s Degree in Human Services or a related field.

• CPR/First Aid and CPI certified.

• Must demonstrate competency in crisis intervention, safety, legal issues, and collaboration with law enforcement before removal from probationary status.

Knowledge, Skills, and Abilities:

• Skilled in assessing, triaging, and treating suicidality.

• Strong crisis intervention and problem-solving skills.

• Effective oral and written communication abilities.

• Ability to work independently and establish effective relationships via telephone and face-to-face interactions.

• Adaptability in a dynamic work environment.

• Initiative in taking necessary actions.

• Proficiency in time management and electronic medical records.

• Ability to follow directions and accept supervision.

Supervisory Requirements:

• None.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.

behavioral health
behavioral healthcare

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.